Pet Testing Reviews for The Pet Genetics Lab

Should not be allowed to continue testing. Inaccurate results and don’t care about the health of dogs as long as they are making money. One moment you’re dog is clear, next on a separate tests they are a carrier. Incredibly dangerous, and they know they will get away with it, as the magority of people are not going to find out from a single test. Results feel made up, do not trust this company. No wonder the kennel club stoped accepting their results. Breeders beware, use at your own expense.

DO NOT TRUST THIS COMPANY. They have DNA tested the same dog on two different occasions for PRA/PRCD (once as a single test and later as part of the more general package testing). First time it was a clear result and the next time she came back a carrier. They refuse to acknowledge their mistake with NO apology, explanation or indeed compensation. They refuse to pay any attention to the initial test as it was carried out too long ago. NOT a trustworthy company to deal with when we are all trying to do the best by our dogs and breed responsibly only to find we can’t even trust the results they give us. VERY poor show and customer service ignoring me with asking for an explanation.

DONT NOT WASTE YOUR MONEY!
This company is big scam that can’t provide accurate results and will blame their customers (even if they have spent thousands with them) when 2 Hereditary clear parents, tested from their own database have carrier puppies.
This is very dangerous and should be banned in the world of dog breeding. Now every single one of our dogs must be retested. Dont even bother asking for a refund as they will just tell you to go use another company which must be more reliable, even they acknowledge this. Very unprofessional and bad costomers service. Please dont use this database, they are causing lots of issues with dog breeding and dont give a toss about the damage they cause.
Avoid at all costs!

Huge number of test carried out for what we paid and we got full colours too which just for them would have cost us more than this at other labs. Really glad our dog is clear! Took about 2 and a half weeks to get the results back. Really great at answering our questions on the live chat and I’ve already recommended their test to my friends.