Paternity Testing Reviews for Paternity USA

Everything was easy to understand, process was simple and the customer service response to emails were quick.

Fast and easy service to get all your questions answered!

I had an issue tracking someone down to do the test so they let me switch participants at no cost! My first kit got lost with USPS and they sent me a new one and I got it in 2 days. The results came fast! I found out I have 3 sisters and a brother I never knew about! Their rapid response and quick action to correct a USPS delivery error was amazing! Highly recommend these guys!

Fast results and very impressed with communication and customer service, especially with the holidays just the day before. They they took care of my personal needs with care. Well worth it!

Test came fast to 2 residences. It was easy with clear instructions. Results came back very quickly.

I don’t think anything could be improved. I was not in the best situation needing a paternity test but the staff made me feel comfortable and service exceeded my expectations.

I had doubts about my child due to actions of his mother at the time of conception. I finally decided I had to get closure one way or the other and ordered a paternity test. PaternityUSA had the process explained clearly before purchase so I knew what to expect, the test went just like they said it would and results came very fast. I am glad to finally know. Thanks for an excellent job – I’ll recommend this process to anyone needing peace.

Very pleased! From the explanations, to ordering, to clear communication and results, the entire process was wonderful.

Everything went exactly as it was explained. Fast delivery of kit and results. No more questions in my mind about paternity of my child. I finally have my answer and peace. I recommend this company because it was exactly what I needed and as promised.

Recently had to utilize your services to clear up some family issues, and results were fast, and easy to deal with process.
Customer care was courteous and on point! Highly recommend!

We had a situation arise where someone claimed to be my child. Took a paternity test with PaternityUSA and got the results fast, the process was easy and now we are at peace with the outcome. Great customer care too. Our family appreciates the ease of getting this answer. Highly recommend!

The customer service was great, they moved quick in a very confidential matter! I will definitely recommend to any and everyone! 5 stars!

I can’t express how happy I am that I went with PaternityUSA. Shipping and results were really faster than I expected. They explained how the test is done in lab and it’s a process you can really trust. My husband no longer questions whether he’s the father of our child and that means the world to me, and my son. THANK YOU FROM THE BOTTOM OF MY HEART!

Fast and friendly service, when I received my results I had questions about how to interpret so I emailed them and they emailed me right back and helped me understand my results. Going through this process can be stressful, your emotions are all over the place so them responding quickly and helpfully was just what I needed to help me get answers and closure my family needed.

Terrible customer service and extremely difficult readings the results until you are specifically going to school for this type of thing.

My son’s “new” family has been very welcoming, which makes this momma very happy!! Amazing experience!!

The impact of this test result in my life has been tremendous. Beyond happy that I chose PaternityUSA. They rendered amazing service from beginning to end. Fast responses, easy to work with and as a result, my life has changed for the better since I chose them. I recommend this company to anyone needing an affordable and accurate result, fast.

This lab is horrible ! I had used a home kit and watched the father of my child swab his mouth and my sons. There was NO possibility anything was mixed it I watched everything go into the right envelopes and we drove down to the mailing office together. The test came back 0% and I knew it was wrong ! I called and asked how can this test be wrong the lab assured me they is no way for it to be wrong and they would do a retest. They never called me back, liked they had said they would. I had to call and find out they never retested it. The manager said she would give me a call back in a week and she finally did two weeks later and she said it was the same result. I still knew that was wrong so I had it retested at another lab in the office and that test came back 99.999999! Do not use this lab and do not do a home DNA test. I sent hours crying and not in a good place with my sons dad for weeks.

Absolutely outstanding service – I couldn’t have asked for better. They know what they are doing. Thanks to you all!

We used this company for my son’s child. I bought the test and had my son take it with who I now know is my grandchild. I can not say thank you enough for all your help, and patience. I know things are pretty crazy out here, but it’s comforting to know that good people are still out here helping others get these much needed answers to paternity. THANK-YOU!

They were so rude and unprofessional . Results were delayed, and they said it was my fault. I had proof everything was done right and sent in to DNA center for processing. When I questioned them they said the results were what I deserved when all I did was ask if they did the test twice to make sure of the results. STAY AWAY

Contacting someone was a pain, had to send multiple emails to get one response, when I finally got someone on the phone he was quick to get defensive and yell at me even when he was wrong about me asking for a tracking number I asked for multiple times(which they don’t provide unless you email after you place the order). I’ll keep you updated how it goes from here. Wouldn’t recommend based on my experience, unless you like calling to check on someones every move to make sure they’re doing their job.

Needed a legal paternity test and they got it done quickly and easily. I will recommend!

My son is in the Navy and needed proof a child was his to put on his benefits. This process was easy and they helped us every step of the way. Highly recommend!

The test was very easy to do and the process was very easy. Step by step instructions made it a breeze.

I didn’t get my test on the day I expected in the mail but the results were quick, prompt and when I realized it went to my spam folder, they were so helpful in emailing them again instantly. :)

Professional staff, fast service and accurate result. I highly recommend.

This was my first time to take a paternity test (which I assume it is for most people too) and although I don’t have any other place to compare them to, PaternityUSA was very kind and helpful, and my test was done like clockwork.

They ship a collection kit overnight (got it next day) swabbed our mouths, used a 2 day pre-paid envelope to get it back to them. Once they got it back they sent an email letting me know my samples were in testing. 2 days later, my result was emailed. I didn’t have any issues or complications and the results were 99.999+% very conclusive.

The process was streamlined, professional and they really know what they are doing.

Paternity test was quick and easy. The overnight shipping makes everything super fast. Got result in 2 days – couldn’t ask for more. Great experience – everything was automated and like clockwork. Hands-down the best out there based on what I’ve seen and my experience with PaternityUSA! We are now at peace thanks to this test.

I’ve had a very bad experience with this company. Results took way longer than expected and I had chase them at every stage. No recommendation from me

A good company to help you

I recently got my results from my paternity test, and I’m soo happy. I got the test the next morning sent it right back, and had results ina couple days. It really was allot cheaper. GREAT JOB!!!

Test went smoothly, fast and easy. I appreciate your service!