Beware, unsubscribing is a problem.
February 26, 2020
Diet Recommendations & Fitness Planning
For the initial prize of £199, you will get very little information, anything more is additionally charged including raw DNA data, altogether up to over £700 – per annum. After your DNA is processed you have to fill a very long and intrusive questionnaire – it took me almost an hour to complete it. I was not satisfied with the very limited data available for the price of £199, for anything more my card would be charged again, therefore I decided to proceed with the cancellation. However, it is not that easy, there is no cancellation button available to customer, you need to contact them via website, but my message was simply ignored. In the end, I talked to Chronomics COO who ensured me he would do the cancellation for me. Despite the email from Chronomics COO confirming the cancellation, the issue is still unresolved, after two weeks passed I am still listed as a subscriber on their website. Therefore, I have decided to share my experience and make a potential subscriber think twice before making any financial commitment to this company, beware, there is no easy way out.
Chronomics review by a DNA Testing Choice user2020-02-26