Worried at lack of communication
September 15, 2020
Immigration DNA Testing
I am worried about the lack of communication from DNA Diagnostics. We paid for 3 DNA tests and I keep having to make an international call to them to follow up on my test kits that had to be sent to two different embassies. They never reply to emails. Hope I am not throwing money away
DDC's Response
Hi there,
We're sorry you feel you have not been communicated with properly. The embassies in both countries are still not accepting kits due to COVID and our service team has advised you of this recently. As soon as the situation changes at the embassy level and testing can begin again, we'll be sure to let you know immediately.
Kind regards,
The DDC Team
DNA Diagnostics Center review by a DNA Testing Choice user2020-09-15
My parents are both here!
August 19, 2018
Immigration DNA Testing
Superb service and very quick to answer questions and give updates
DNA Diagnostics Center review by a DNA Testing Choice user2018-08-19
DNA Diagnostics Center Review
May 9, 2018
Immigration DNA Testing
I’ve been meaning to recommend since last summer so here it is! Five stars for the team and their lab!
DNA Diagnostics Center review by a DNA Testing Choice user2018-05-09
superb in every way
May 9, 2018
Immigration DNA Testing
my dad is finally living with us ddc did a awesome job of testing and arranging everything highest endorsement possible
DNA Diagnostics Center review by a DNA Testing Choice user2018-05-09
Nice customer service
January 26, 2018
Immigration DNA Testing
Time frame adhered to by DDC
DNA Diagnostics Center review by a DNA Testing Choice user2018-01-26
INCOMPETENCY AWARD
January 17, 2018
Immigration DNA Testing
I have ordered DNA Testing for immigration purposes for my daughter with DNA Diagnostics. They sent me the result and they were supposed to send it to the U.S.embassy abroad for a Visa to be process. It’s has been 7 Months since, the embassy has not received the result yet.
This is the most unethical lab ever, and please DO NOT USE THIS LAB FOR IMMIGRATION PURPOSE, AND IF YOU GET A SWEET TONGUE TALKING CONSULTANT NAMED Tyler Flaig, DO NOT DO ANY TRANSACTION WITH HIM. HE’S VERY INCOMPETENT GUY
DNA Diagnostics Center review by a DNA Testing Choice user2018-01-17
Wholly impressed
January 11, 2018
Immigration DNA Testing
We can’t thank DDC enough for everything they did with such a difficult case! This was the second company we used for support with my sister and DDC totally exceeded expectations. Five stars and special mention!
DNA Diagnostics Center review by a DNA Testing Choice user2018-01-11
dna test
August 29, 2017
Immigration DNA Testing
awesome experience easy to take test would recommend to anyone that would like to know a positive experience.
DNA Diagnostics Center review by a DNA Testing Choice user2017-08-29
Courteous and Fast Service
August 28, 2017
Immigration DNA Testing
I would definitely use DDC again!
DNA Diagnostics Center review by a DNA Testing Choice user2017-08-28
Good
August 22, 2017
Immigration DNA Testing
Good
DNA Diagnostics Center review by a DNA Testing Choice user2017-08-22
Fast
August 22, 2017
Immigration DNA Testing
Got Results Promtly and confidentially.
DNA Diagnostics Center review by a DNA Testing Choice user2017-08-22
OK
July 27, 2017
Immigration DNA Testing
OK
DNA Diagnostics Center review by a DNA Testing Choice user2017-07-27
ddc
July 27, 2017
Immigration DNA Testing
well at the beginning things were good but its took 2months for everything to be completed and when I did call I was told different things and if it wasn’t for me to keep calling and trying to figure out why it was taking so long id be waiting still, but we got the results took longer than expected they just need to call their customers and check on them that would make the experience much better, and more smoothly but overall satisfied
DNA Diagnostics Center review by a DNA Testing Choice user2017-07-27
DNA Diagnostics Center Review
July 26, 2017
Immigration DNA Testing
I’m very satisfied with the service. Thanks DDC for their quickness.
DNA Diagnostics Center review by a DNA Testing Choice user2017-07-26
The test
June 30, 2017
Immigration DNA Testing
I am pleased with DDC and their professional and quick turn around time. I would suggest that everyone uses DDC.
DNA Diagnostics Center review by a DNA Testing Choice user2017-06-30
About mail copy
June 20, 2017
Immigration DNA Testing
Why theres no email remind me the tracking number for mail copy? I have to check my mail box everyday.
DNA Diagnostics Center review by a DNA Testing Choice user2017-06-20
Great!
May 16, 2017
Immigration DNA Testing
I had a great experience. Good service! My results came in very fast so this was very convenient for me! Will definitely recommend
DNA Diagnostics Center review by a DNA Testing Choice user2017-05-16
Excellent handling of my case.
April 24, 2017
Immigration DNA Testing
Excellent handling of my case. Very professional, timely and accurate. This is a great service!
DNA Diagnostics Center review by a DNA Testing Choice user2017-04-24
Fast results need more customer service
April 24, 2017
Immigration DNA Testing
My experience overall it was great! They put my worries to rest and I will ever be grateful for that. The only complaint that I have is that there needs to be more customer service reps to speak to concerning expediting test results. I tried to call multiple times before we had our results to get them expedited and couldn’t seem to get a representative until after they had already been received. I highly recommend them to anyone needing their service .
DNA Diagnostics Center review by a DNA Testing Choice user2017-04-24
Our experience with DDC was great!
April 4, 2017
Immigration DNA Testing
DDC was efficient are getting our results sent to all members. The results were clear to understand and we were very happy with the results too! Thanks DDC!
DNA Diagnostics Center review by a DNA Testing Choice user2017-04-04
They fight for us
July 21, 2016
Immigration DNA Testing
It’s been weeks and my grandmother is no closer to coming home. This whole process is very hard on our family and I am hoping for a fast solution when we need it most. They try to help and I believe they are doing whats in their power
DNA Diagnostics Center review by a DNA Testing Choice user2016-07-21