Paternity Testing Reviews for Alpha Biolabs

Very quick and efficient service

Everything went well, I was not informed about the password required to open the .pdf results. But we sorted it calling their customer service.

Really quick. Easy to use and the machine used did not hurt at all; I couldn’t even feel it. Very clever bit if kit

Received the samples quickly, got my test results the next day after the samples were returned. Customer service responded quickly and was able to answer my questions. Also was able to modify order after the initial one being sent. The test was super affordable and fast compared to anything local where I live. I am a very satisfied customer and would totally recommend them to anyone

Easy access, safe and excellent service.

I want to thank this amazing company and their staff, especially Jade for their support and help during my experience with alphabiolabs. They were very friendly and really reassuring and helpful during the whole process I cannot recommend them enough and be ever grateful for their help and support. Thank you!

Another great service from this company. I would highly recommend to new customers

I got results back very quickly considering the current COVID-19 situation. Good communication and straightforward results.

Couldn’t fault the service at alphabiolabs. I would certainly choose this company if I had the need in the future.

Debbie was very friendly and informative about all aspects of the test – a credit to her role.

Overall I received an excellent service from my initial contact to the speed I received my results. Thank you Alphabiolabs

Very nice and friendly. I recommend people come here. Thanx

great experience

Got my results so quickly, I’ve finally found my birth father. Thank you so so much to those who handled my DNA case. I am over the moon with my results.

I have no experience in this field. I cannot provide an expert review.

Service took 6 days. I am happy.

Easy test, quick results and well explained.

What can I say.. Superb service from start to finish.. Very very pleased with results and I would recommend Alpha biolabs to anyone! Thank you so much..

Great service. Quick and easy to use and I had the results back earlier than expected.

Brilliant!

Great affordable fast testing with clear results highly recommend using alpha biolabs

I’m a private customer and would just like to recommend your firm as excellent, very fair and good prompt customer services. I’m very pleased with everything from start to finish. Thank you very much!

great and fast service!
THANK YOU

I purchased a Single Genetic Profile Test on July 22, 2019. I did not receive my collection kit until July 25; I rushed collection of my DNA and had the kit back in the mail the same day. Upon arrival of my collection kit in Florida the following day, July 26, I had anticipated my results within 3-5 business days. However, I received an email the following Friday, August 2, to hear my collection kit arrived at their laboratory in the United Kingdom. I did not receive my results until the following Monday, August 5. I also purchased a hard copy of my report, and I did not receive a paper copy within 2 weeks of receipt of my results by email; I requested a refund.

I was not informed that my collection kit was being sent to their laboratory in the United Kingdom, as I believed their location in Florida had a laboratory that processed the DNA samples.

I was dissatisfied with the service by AlphaBiolabs, with respect to the time it took for my sample to arrive at their laboratory, as well as, not being able to provide me with a paper copy of my results.

Excellent fast service. Extremely easy and very discreet.

Alpha bio labs are an amazing company who are passionate about giving you the best price of mind in whichever DNA test you Choose. They have brilliant customer service and will go above and beyond for you.

Took a Legal DNA test with Alphabiolabs and choose them as they were able to offer next day results (at an additional fee). Unfortunately the results did not come back the next day as the samples hadn’t arrived. The customer service team were unsure regarding the collection of the samples and only after getting the results and having the tracking sticker attached did I see that they weren’t posted when they should have been. There is also an error on the consent paperwork which I followed up with 3 times via email directly to their customer service manager – none of which have been answered. At present I still don’t know if my test is actually legally binding. Given the work they do they have POOR customer service and lack any form of empathy.

I am really happy with your service, your staff are Excellent and professional. I will definitely recommend anyone for your services

I had a legal DNA test and the sample collector was great with my child and very friendly. She is good at her job and I am very grateful to Alphabiolabs for being very efficient and providing good value.

Basically, this allayed my fears. Staff were professional, delivery and report were both prompt.

I’m not sure what to compare this service to, but this was a good service.

Thank you Alphabiolabs for your excellent, fast, efficient and professional service. After thirty years of uncertainty this test and result have indeed given all of us peace of mind. Priceless.

Thank you to all staff at Alpha biolabs for finally confirming after 29 years of not knowing who my father was i now have the answer and i am now looking forward to building a relationship with my father without your paternity test i could have been searching for many more years i recommend your service to anyone out there looking for answers to from purchasing the dna test which arrived the very next day to recieving confirmation that the samples had been delivered to the lab to the customer service team who are more then happy to help with any queries you may have to the results of the test the whole process was very smooth and very fast thanks again to all involved at Alpha biolabs

Got the test online 99.99 next day the kit arrived through door. Easy forms and easy to do plated text late sat afternoon and received the results on the Tuesday. Highly recommend

Excellent prompt service.

Good kit, fast result

The whole process has been great from start to finish. Clear instructions, easy to do and life-changing for someone with the slightest of doubts.

My only gripe was that I couldn’t find anywhere stating that it was working days, we’ve had a very stressful time and were expecting next day results. Because the swabs were received on Friday, we didn’t find out until Monday evening. What a weekend. The chat service ws helpful by the way.

Alphabiolabs exceeded my expectations by making the whole easy and at a good cost. I recommend them to anyone who may need a test.

Honsetly, probably the best company to do this, quick and easy, lovely customer service, always had a smile when speaking over the phone, reasoable price too!

Excellent services, customers service is very good, friendly and professional

Fully Satisfied With The Services, The Staff Everything Overall, Couldn’t Be More Happier With Everyone’s Cooperation, I Will Highly Recommend.

Very good and fast response would recommend to anyone who is thinking about using them

Enquired on the Wednesday, recieved my kit Thursday and had the results Friday. Not the results I wanted but the service was fantastic. I was emailed when they recieved my kit. Clear details as to when to expect results. Easy process to access results and easy to understand.

Fast results. Thank you

Alphabiolabs really care about their customers, having spoken to the Customer Services team I cannot recommend them highly enough.

Great company and a very professional service.

I dealt with them on the phone several times and they were always helpful and happy to explain anything i didn’t understand. we got the results from the paternity test the next day after sending off the samples. results were conclusive and easy to understand.

All round very happy and just cant recommend them enough

Very pleased with my experience with biolabs, They were very patient and had good communication skills, would definitely use them again if needed and would highly recommend them. Thankyou again DL

Brilliant, fast and helpful

Fantastic service from alpha biolabs can’t recommend this place enough. The service I got from start to finish was brilliant! The team who took my calls for questions regarding the results where very reassuring friendly and helpful. It was super quick also thank you I will be recommending you in the future for anyone need these tests done. Very happy.

Found the service easy to use speedy results good contact definitely recommend them

The young lady was very nice and courteous.

Test was easy to do and results received on time. Happy with the testing process and delighted with the results, will definitely recommend to others – money well spent!

Super fast service at a great price. Professionally presented results and a easy to follow test procedure.

Very fast and efficient and if needed I would definitely use this company again.

Used alpha twice now and both times really reliable. Offer in depth analysis for extra cost which really explained a lot

The collector was very friendly and I didn’t expect the test to be as quick and easy as it was.

Dr at the Glasgow drop in clinic is lovely! Full of advice, and really helpful.
Definitely recommend alpha biolabs.

Thank you so very much for helping me and going out of your way to ensure we got an excellent speed of DNA testing, amazing! I can’t even tell you how grateful we are!

Thank you thank you thank you!!

Helped with any questions at ease, made me feel comfortable and got the results on time.

I came into the head office to do the test and the whole process was done smoothly, Found my results out the next day. I was very happy with this service.

I am very pleased with the level of service I received from AlphaBiolabs. Thank you.

Really good service got the results on the same week it got sent out.
Would definitely recommend it

Had my dna test done with my son, Collector was lovely and professional upon arrival. Thank you

Within a couple of days I had my test sent in the post, sent back and results back to me without any complications. Great service and really helpful staff updating me within the process. I would definitely use alphabiolabs in the future if needed.

Good location in warrington easy to get too, close to home and everybody was friendly during the process of the test with me and child

On time and reliable with results. Highly recommend to anybody reading the reviews as I couldn’t fault them.

Response rate was very quick, and very easy to set up test. Excellent customer service was very friendly and reliable.

Excellent, efficient service from start to finish. Customer service very friendly and helpful. Would definitely recommdend Alpha BioLabs

Just wanted to say a massive thank you for all your help over the past few weeks. You have been an incredible help from start to finish and I really cannot thank you enough.

All of the information was delivered in such a timely manner and I really appreciate you personally overseeing my case for the past 2 weeks.

Very good fast service

What can I say? I needed a test and I decided on this company. At the end of the process I can say it went very well and I have no complaints.

Excellent turnaround. Customer service is very responsive and easy to use. Results are clear and easy to read.

I would recommend Alpha Biolabs to others or use them again if necessary.

I spoke to Nathan on Friday 8th February & after speaking to him I was so impressed With the way in which he handled my call I would find it terribly easy to take some time out of my day to let you know he’s an asset to your team & the reason why I’ll return dependant on the circumstance which will warrant a DNA test or not.

Nathan was extremely professional & knowledgable, warm & friendly from the beginning right to the very end of the call. He was ever so patient throughout regardless of the, what probably seemed like a never ending continuous stream of questions lol

I felt the smile at the other end of the phone, which does make all the difference when you have very little or no idea about what it is your enquiring about, hence the very reason your calling to gather information & you happen to (which feels few and far between nowadays) have someone like Nathan of a extremely pleasant manner, that I felt deserved acknowledgement.

A Very Happy Customer Enquiry! : )))

Got dna for ourself to keep and results came very fast and we are very happy about results and everything

Thanks

I am very happy that I decided to use AlphaBiolabs for my paternity testing. The service from start to finish was great and very easy. Thank you for you help, I will be recommending your company to all my family and friends if they ever require this service.

I am very happy with the service that I was provided by AlphaBiolabs, I feel like it was very good. If necessary, I would definitely use AlphaBiolabs again for paternity testing.

I am very happy with the service that I was provided by AlphaBiolabs. When I first contacted AlphaBiolabs, the communication with the staff members was excellent and they were very helpful. Thank you.

I found all of the staff members to be very friendly. They were very understanding of my situation, and non-judgemental. If needed, I would definitely use AlphaBiolabs again. Thank you.

The service from start to finish was perfect, there is nothing that I would change about the service that I was provided by AlphaBiolabs, Thank you very much.

I would highly recommend

Alphabiolabs recently conducted a dna test for me in difficult circumstances in order to establish paternity.
Everyone I spoke to over the phone from start to finish were thoroughly professional, helpful, knowledgeable and sensitive.

No question went unanswered and no issue unresolved. I’d particularly like to thank Carl who I spoke with on several occasions. His demeanour and communication skills were admirable.

The collector I met, David, was also thoroughly professional and sensitive. He took a Sample from me at the jesmond walk in centre and from my daughter (1 year old) the following day in company with her mother. His personal communication, sensitive handling of my daughter and kind words were appreciated and my thanks go to him also.

It is important that performance beyond expectations is recognised and my thanks and appreciation go to all involved at Alphabiolabs.

I received an excellent and very efficient service from AlphaBiolabs. The turn around time for my results was very fast, which meant that I wasn’t waiting very long for my results.

The kit came quickly, when it came at first glance I was confused but it comes with clear instructions on what to do with the samples, it was very quick with the results and were on time… I’d definitely recommend these to anyone

This was a very friendly, quick service. The turn around time was very quick, which meant that I didn’t have to wait long for my results. I would use AlphaBiolabs again.

I just wanted to say thank you so much I’ve been through almost 9 months of uncertainty and today I have the confirmation I needed seriously thank you.

Fast turn around and updated at various stages advising when the samples were received and when the results would be ready to view so I was aware of what was happening all the way through. Very professional.

Very very very pleased with the services cannot fault it

AlphaBiolabs provided me with an overall good service. I would use again in the future.

I was provided with a excellent consultation and sample collection. The nurse was very professional.

The sample collector turned up on time, was very friendly and explained the process in full. I was very happy with the overall service.

The sample collector was very polite and explained everything in a way that we could understand.

The whole process was very efficient. I would use AlphaBiolabs again.

The whole process was very quick, easy and simple. I would recommend using AlphaBiolabs.

Extremely happy with my results. Needed quick answers to prove to my partner and I got the results next working day. Easy testing, quick results and easy to read the results. Price was also good. Thank you for your help! Would recommend.

Excellent service, many thanks goes to Alison in Customer Services. I had a query regarding results and further test. She dealt with this efficiently, sensitively and turn around with query on same day. Was a hard day for me at that time, Alison made a huge difference.

Great & Friendly lady

Helpful over phone and branch, very experienced

Really happy with the service – Thank you

Very proffessional and accomodating

Would Recomend

Great customer service.

I am so pleased with the result l got from AlphaBiolabs DNA test l will highly recommended to any one who need hlpe like l did will like to say thanks for giving me peace of mind now l can have at list good sleep xx

I would like to personally thank Kyle who dealt with my case. Anytime I phoned I always asked for him and his customer service was outstanding. He listened to what I had to say and sympathised with me. He was professional and caring. Kyle is a credit to your company.

The overall service was very professional. Additionally, the sample collector was very friendly which made me and my family feel very comfortable and at ease throughout the whole process.

I am relieved to say everything went really well and Alphabiolabs was very good.

Excellent service

I am very pleased with the service I received.

Very good service, no hassle. I would recommend this company.

I was unsure about whether to opt for the graph as an optional extra so used the webchat facility. The agent was able to call me and talk me through all aspects of the test and organised the purchase of the test. Completed the test, posted and received results the next day. Thank you.

Very quick service at a very good price. Thank you.

Seamless from start to finish. Easy to order Clear instructions for use. Short timescale for the whole process. Good communications.

Where do I begin! Thank you so much to Kyle, Stephen, Nathan & Marie who were the consultants assisting me
during the last month. Answerred all my questions, were SO patient and helpful. Excellent service from the word go.

I bugged AlphaBiolabs on the chat for a month long and they have always stayed super professional and patient with me, even though I have still not received the original sample kit sent (due to our South African Post office and their strikes and horrible service) the second kit was sent with DHL and it was here within 4 days.

This was by far the easiest way of concluding my paternity test. Thank you so much!!

Would just like to thank you dearly for your fantastic customer service and professional staff, from the guys on the phone to the ABL team at Kentish Town.

It was a hassle free service and very prompt. Would definitely recommend your services to anyone else in the future.

Well, Well, Well. After an epic and momentous journey with Ancestry and Alphabiolabs, as a team we worked together and made the impossible possible.
With only a first name of Mario, finding my Father never seemed plausible.; a needle in a field of haystacks!!
But the power of science had another plan. A first cousin match through Ancestry and then an epic journey that led me to my Father, whose name hadn’t even been what I had thought it was throughout my 47 years of living!!
First there was an Uncleship test that proved inconclusive with Alphabiolabs and a negative paternity result, a shock to us all, as this seemed the only answer based on research and the process of elimination.
However, with the absolute correct findings of Alphabiolabs, we were compelled to dig deeper. Initially we thought perhaps that Ancestry had got it wrong, that perhaps my first cousin was indeed my half sister, and sadly with that conclusion, my Father would have been dead 8 years.
But fate stepped in, and with it the nephew of my Uncle (the negative paternity test candidate) was found. He remembered my Mother, he remembered the nightclub they met in and he even recalled Pink Floyd playing in the background.
He had wondered if my mother had continued the pregnancy throughout his life, and in his words, said, when I appeared on the 30th of June 2018, that it was “like a miracle”.
He even shares an exact birth date and year with my maternal Uncle James, who was my male role model growing up. My Guardian Angel who left this Earth at the tender age of 62.
He is Massimiliano and he is my Father.
As Alphabiolabs results confirmed, “It is 5,149,939,374 times more likely that Massimiliano is the true biological father of Cathy than another unrelated man from the same population”.
Alphabiolabs findings were correct and absolute. The Uncleship test was inconclusive because the man tested was in fact my Great Uncle, and the same man tested for Paternity, again was negative, prompting this incredible chain of events.
What started as a journey to find perhaps the region of Italy I was from, so that I could take my children there this Summer, instead, I came away with a Father, 3 half siblings, 2 nieces and his Wonderful Wife.
Myself and my family will be joining them this summer in my Father’s hometown in Italy for 6 days, a full circle story indeed

The lady I spoke to on the phone was so kind, helpful and understanding.

Everyone I have had contact with has been thorough, kind, helpful and most professional. Well done everyone.

When communicating with the staff over the phone their professionalism was outstanding and sensitive .
This was a difficult process for me to undertake and Alpha Biolabs assisted me in reaching the decision to finally end 48 years of uncertainty.
I can’t thank them enough.

Excellent service. Good communication best one on the market. Would recommend and was reasonably priced

AlphaBiolabs were extremely quick with testing and sending back the results for the paternity DNA. I am extremely happy with how easy the testing was and the great service that we received.

Friendly staff, quick procedure.

Has put my mind at ease and my future secured.

I would highly recommend AlphaBiolabs if you need to do a dna test. The customer service is excellent, the test results are emailed promptly.
Very helpful and understanding personnel.
Thank you very much ‘AlphaBiolabs’ – I now know for sure that I have a beautiful Granddaughter!!!

Very excellent service. Results came right on time and the delivery, handling was confidential and highly professional. I would recommend to any one.

I have been dealing with AlphaBiolabs for more than 10 years, and I can honestly say they are the most innovative and professional DNA laboratory I have ever come across

Really simple and really quick results

Excellent assistance .Aprreciate all your help

Excellent service , really quick response

Overwhelmed with pleaseness with how fast my questions where answered and how so most helpful

They were very helpful and super quick!

I have had a really bad time recently but AlphaBiolabs helped me through it. My results were provided to me on the same day and I can now start to rebuild my life again. A special thank you to Kyle from the evening helpline, he was very professional.

Everyone’s super helpful and accommodating – Jane’s managed to sort out a last minute appointment for me today and Grace got the quote back to me within a few minutes of requesting – so all good.

Hi
I used Alphabiolab for paternity test and results came 99.99%. I was very happy and excited. They provide great service and very professional . The online chat is fantastic . Definitely recommend to everyone. 5 stars

An absolutely brilliant service. Results provided in a clear format where there can be no confusion whatsoever. Results received very quickly and very reasonably priced. Would recommend for sure

Fast answer and good service.

Thank you!

From start to finish of the process, from receiving the form to results , thoroughly professional service and superb customer care

How to carry out the test & completing the form was made very simple. Where things went wrong and is most unprofessional and surely in breach of data protection rules was when a person claiming to be the “child” in the test rang the test centre and the password was disclosed to them. Apparently this is acceptable because the “child” in the test is over 18. So beware, check out a companies disclosure rules before using them or you may get your results via a text message from someone who should not have had access to the results.

Very good and quick

From the start and throughout the process of receiving the dna results I have been reassured and kept up to date with everything. I was extremely nervous but alphabiolabs made everything so simple and easy to do. I received my results quickly and confidentiality in a password protected file.
Very reasonable price and would highly recommend.

very professional service

Quick response to receive results. Very efficient.. We thought the result would be positive . Thank you very much
Mrs Lorna Davies.

Very fast service

Fab company very helpful recived results very easy

Amazingly quick service.

After having rang up and paid, I went to collect the DNA test from their Warrington Head Office. Staff were very friendly and welcoming on collection.

I did the swabs and sent back Royal Mail 9am delivery for the Tuesday. By 3:30pm that same Tuesday I got the results.

I would 100% recommend!

Such a professional quick service. Their staff should be very proud.

Easy to use, helpful and professional. Very pleased with service. Would recommend to anyone.

Just a quick note of thanks for the swift and professional service.

I extend my gratitude to Stephen (sales) and Sue (sample collection).

We used Alpha Biolabs for a Paternity Test. Couldn’t have been more simple. Ordered and paid for test online, received next day. The Lab received our samples two days after we posted them and we were sent our results the next day. Results are sent via email and are very clear to read. Couldn’t recommend enough.

Thanks for your help, just wanted to say how good the service has been from AlphaBiolabs.

Wow so fast to get the result – faster than expected plus emails to keep you up to date with what was happenning.

This service is truly excellent! From the first telephone call, to the informative information and of course, the testing/results.

Would highly recommend! Brilliant Customer Service – thank you AlphaBiolabs.

This is the second test that I have done and the first test came out as 99.996 the 2nd 99.99% happy

Recognised by CMS as a reputable company. I was not disappointed.

I am very happy with the service of this company.

Excellent service, very speedy results to give us peace of mind. I would definitely recommend them to anyone who wanted to have confidential reliable tests done.

Very easy to use and fast service, would recommend to anyone needing a test

Really professional, really helpful. Very happy with service and fast results, would definitely recommend.

Brilliant company, very accurate test and done very quickly, would recommend to everyone

Very clear and simple to understand. Security is so important. Delighted with the results.

5 Stars to Alphabiolabs! I would certainly recommend this company to however needs their invaluable service.

A really professional company answered all and any of your questions and explains everything in detail really fast results also big thumbs up to taz on the chat service he knows his stuff

Staff are polite and always helpful.

Many thanks to Alpha Biolabs for the excellent service during the peace of mind paternity test recently undertaken. I had only a tiny doubt, but was nonetheless somewhat nervous, and naturally delighted with the expected results. Their professionalism made this process as easy as possible for me.

Our organisation is appreciative to alpha biolabs because they are the fastest testing laboratory that we have come across and great value.

Amazing, quick and easy. Definitely recommend this company.

Fast, professional, helpful and trustworthy, everything went as promised, reliable from start to finish, many thanks

exalent service,used this company twice quick results,very good service,would definitely use again.

I am so pleased that I choose AlphaBiolabs as they did not disappoint my expectation in any way.

I ordered a Paternity and a Maternity Test for the Passport Office and Tahir Ahmed (Taz) was extremely helpful and proactive and kept us informed every step of the way. He understood the urgency getting results produced and delivered to clients.

We like Alphabiolabs because we feel that they offer value for money with the fastest testing and reporting in the industry.

Very quick service. Fantastic support. Very friendly staff. Knowledgeable. Understanding. Professional. Friendly.

This particular client was able to use your sample collection drop in service. Thank you

Customer service quality was great – Grace Large was very helpful and super quick.

Have used other companies but prefer AlphaBiolabs report for ease to use and understand.

The turnaround time was excellent and basically everything else was good all round.

Particular thanks for how subsequent calls were handled from the child’s mother distraught at the results.

After sending my DNA test Special Delivery through Royal Mail I was really upset to find that my parcel had been misplaced by Royal Mail. Alpha Biolabs were outstanding with their level of customer service and really helped me through this stressful period where my bank details and DNA were potentially with someone else.

One member of the team in particular named David spend hours with me on the phone over a day and a half to help trace my parcel by checking their cctv footage to see if the postman had been etc. He promised to ring me the following day to let me know if they received my parcel and he stood by his word. He rang me as soon as he walked into the office to say he had them.

Not only did he provide me with this fantastic level of service but he went one step further and asked the DNA department to issue me with same day results which would have normally been an extra £50. He explained the hassle I had with Royal Mail in sending my parcel and as an act of curtosy they provided me with the results the same day.

All I can say is ‘wow’ I am truely speechless at their level of service and would recommend anyone looking for a DNA test to go with Alpha Biolabs!

Enquiries dealt with efficiently and a good turnaround time.

Everything went fine!

It was good, royal mail was slow to deliver my samples but Alpha was great once they received my samples.

Thank you to all at AlphaBiolabs for being really helpful in my moment of despair.

Thank you to everyone at Alphabiolabs who looked after me in my moment of need. Your service is very good. Special thanks to Nathan.

Thanks a million for all of your help AlphaBiolabs.

THANK YOU ALPHABIOLABS!!! YOUR’RE AMAZING!!!!!!

Excellent all round.

This company made me the happiest man alive! Thank you for your speed, professionalism and probably the best value.

We have worked with AlphaBiolabs providing DNA testing services abroad and they deliver a first class service at a good price.

Brilliant, fast service…faster than advertised. Kept informed every step of the way.

I have to say that Alphabiolabs were very good at putting me at ease and supporting me at one of the most strssful times of my life.

I done mouthswabs on ex wife and my child and test came back positive I now glad it all over all because Alpha. bio labs were so good with the results that I needed without much problems

Excellent service

Very impressed with the speed of the report turnaround. This is key in childcare cases that we deal with. The Walk in Centres are an excellent way to guarantee minimal delay.

My baby son has just been born so I was worried about collecting a sample in case I hurt or caused him discomfort. Alphabiolabs put my mind at ease and with their check and send service their company nurse collected the samples! I got my result later on that day and couldn’t be happier. Thank you AlphaBiolabs!

Many thanks indeed to AlphaBiolabs for the test report – I’m delighted with the news.

Thank you very much Alpha Biolabs!

The test was quick and easy to use under difficult circumstances. Staff were helpful when i called to be taken though the test procedure. very good service and quick turnaround.

Good services

Confusing instructions asking us to put samples in colour coded envelopes when they were all the same. Im no expert but can samples be contaminated by being next to each other as the envelopes had no moisture proofing added so the outside of the envelopes were wet i sent ours off in food bags to be safe. We added 2 contact details only one received confirmation of the receipt of the samples. Difficult to obtain results also, i had to download adobe reader on my mobile by which point the other party had read it and told me. Does what its supposed to do but not sure id use this company again.

Couldn’t be happier with the customer service and the turnaround time. Would definitely recommend, good price too.

AlphaBiolabs was overall very good! I was most happy with their sample collection service in the walk in centre.

Collector was very nice & service was great!

Excellent service and instructions. So easy to do and didn’t have a long wait for the result. Excellent customer service, beyond my expectations. Delighted.

Thank you AlphaBiolabs for your service I will recommend you to anyone in my position.
Thank you!

The alpha team was always at the end of the phone to answer my questions. Brilliant!

I have used this DNA testing company twice now to find out who my biological father is. I can honestly say it is very fast.. I sent my sample off on Friday with the envelope provided received an email on Tuesday and got results (today) Wednesday. I paid £99 which I found was quite reasonable. The DNA swabs were pretty simple to use and it was all very simply instructed in the DNA kit itself such as signing it etc. I am over the moon and shocked over the results but I have finally found peace in my life and finally have the closure I need at the age of 24.

Thanks to Alphabiolabs for answering my questions so speedily. Although this is obviously a very distressing time for myself and my partner I am very happy with the support they have given us. The other company had been far less helpful and has not responded with the same urgency.

I would recommend using Alphabiolabs to other people.

Fast Service and clear report with results.

Had a paternity test done and the professional and friendly way the lady dealt with me was great.
Results came back in only 4 days which was great also.

5 star service!

AlphaBiolabs were absolutely brilliant. I cannot thank them enough and would definitely recommend them. Thank you!

Everything works great. You get a free post envelope to send the samples to them in. No unexpected costs. They called me when they got my samples and went through some questions with me, basically to make sure we were prepared for whatever the results said !

Very easy to do and understanding glad I used this company to get my Dna

Thank you to Alpha Biolabs for being helpful when on chat, efficient in processing my case and friendly enough to make me feel comfortable!

From ordering the test, to clear instructions for taking samples and finally to getting the results to us.

The whole process was easy to use and efficient in giving us the good news! I’ve found my Father after 38 years and we’re all thrilled.

Thank you :)

Hideous times in our family, we went to Alpha to get a second legally valid paternity test in prep for an upcoming court case, they did a fabulous job – results delivered professionally and swiftly

Love them, brilliant people and wonderful wonderful result!!

The BEST company, I can’t thank them enough for their help and perseverance

Ordered on the advice of my solicitor and very glad I did. The test was carried out despite my wife being obstructive – Alpha were excellent throughout.

Couldn’t ask for a more dedicated and patient team, thank you

absolutely outstanding company and team – they fell over themselves to help us and i’ll neverr forget them

Wonderful result.Wonderful company.Thank you AB!

Couldn’t ask for more

Cannot thank them enough!

Alpha have given us the BEST news but they also delivered a professional service

It was a difficult decision on what provider to use. AlphaBiolabs customer service was brilliant. They were fast and very friendly.

Very happy I bought our test from Alpha

I just wanted to say a big thank you to Alpha Biolabs for everything they have done for me throughout all of this. They’ve been so friendly and put my mind at ease with their lovely, generous nature. I apologise for pestering so much on the phone but as you can imagine I was desperate to know and was in a race against time. But thanks to Alpha the Mother has allowed me access to my baby girl all weekend now.

Thanks to Alpha Biolabs for such a quick result, I was expecting to be waiting until Thursday. Hopefully I won’t find myself in this position again but I’d certainly recommend your lab to anyone else!

Many thanks again

Thanks for the speedy and professional service
My world has been turned upside down but in the best way possible!

Thanks AB so much for the information sent to Sunrise solicitors. I really do appreciate the urgency with which they dealt with their clients’s problems and would not think twice about using or recommending their services to others.

I would like to thank Alphabiolabs for the fast, efficient and very professional service they provided. I have highly recommended them to my colleagues.

The results came yesterday, which means I can now go on holiday without a big cloud hanging over me. Except of course for the great big ones I can see through he window! The extra day has made a massive difference to both me and my family as I have been able to consider the results in my own home not a hotel room. I hope I will not need Alpha Biolabs’ services again but would recommend them to anybody who does.

Thanks to Alpha Biolabs for doing a great job and faster than advertised.

I would like to say a big thank you to the team over at alphabiolabs. I phoned them a couple of times to answer my questions before I bought my test and the lady I chatted to answered my questions and was happy to do so. Thanks once again.

What a breath of fresh air alpha bio labs was to deal with. I felt a bit guilty as I kept pestering them, but they didn’t seem to mind. I Paid for the next day test and got my results on time no messing about. Well done.

Alphabiolabs helped me through the worst of times last year and I wanted to make it known that this company will help you through your genetic testing.

My solicitor recommended I go to Alphabiolabs before purchasing the court directed version and I’m really glad i did. Subsequent discussions with the father after getting the result meant that I didn’t have to pay £400 for the court directed version which is a godsend because i can’t afford it.

Alphabiolabs treated me with respect which i did not feel i deserved truth be told and i gladly suggest that you use them if you’re seeking answers to painful questions.

I cannot thank AB enough for sorting this out for me. I don’t normally write reviews but after the emotional turmoil I have been in to finally get the results has put my boyfriend and my parents mind to rest.

I bought the paternity test at home bargains and sent the DNA back to Alpha the same day. I got the results the next day even though it was a three day test, so thank you very much Alpha!

Although it had taken two days to receive the kit through the mail, once we sent the results back we got them the next day.

I got my results the next day as stated – no fuss. I recommend.

Great service. Fast cheap and easy to use.

Really appreciate everything they have done in this matter. I can now rest easily knowing that my daughter is mine.

Thanks to Alpha for the great work

After several sleepless nights I finally know the truth. Thank you Alpha Biolabs.

very helpful

This company offered me best price for the service I was asking.
I had issues with making order on the website but at the end it was all good. I received the testing kit as promised two days later and result 48 hours after they received my samples. In overall I am happy with the service and result.

as above

They offered me express delivery and the kit came WAY faster than exepcted. Great service 10+

Made an unbearably anxious wait turn to a celebration, I can’t tell you how happy and relieved I was with the result after being so scared. When the email came and I saw that 99.99% result I felt like a massive weight had been lifted off my shoulders. This has changed my outlook on life and I will be forever thankful to Alpha Biolabs for their quick turnaround and helpful advice all the way.

We ordered the kit on Monday. Received and sent back on Tuesday. It was received by Alpha Biolabs on Wednesday (we got an email confirming this) and the results came at around 5:45 Thursday evening. They do say it will be after 4:30pm so don’t check your email all day like I did, as hard as it is! They close at 5:30 but the adviser said they all stay on until everyone has had their results emailed. It gets a bit nerve wracking after 4:30 when you don’t know exactly how long it will be but I’d rather wait and make sure the lab had done all relevant checks.

The only thing I would say is that the envelope to send the kit back has Alpha Biolabs logo on the front, so I decided to go to another post office to send (they all know me in my regular one).

Don’t hesitate to choose this company, I couldn’t have waited any longer for the result as I was tearing my hair out as it was, so I’d definitely go for this one and get it done & out of the way.

Thanks to Alpha for providing a reliable and fast service on providing me with the results I wanted. Staff very helpful and accurate

Their services were, quick , professional and just what we required. Many thanks they have turned a storm into a summers day.
Thankyou

I wanted to use a reputable company and found this one on the .gov website. The test was easy to do and results were received the next working day as advertised. It was very helpful and the result was as expected. The lady I spoke to was friendly and courteous which was helpful at an otherwise stressful time.

A very easy test and helpful help line. I would recommend people wanting a DNA test to use alpabiolabs as its good value and results come back quickly.:-) Thanks to alpha for helping are family.

Advise that recorded delivery for faster results saving the worrying etc ! And maybe give results out during the day rather than late evening

The test was delivered extremely quickly, easy to administer and the results came very quickly.

I also was very impressed when I called up to enquire that the person I spoke to was courteous and knowledgeable.

Very happy with the service alphabiolabs provided. I was given all the information I asked for and the staff were very helpful and understanding when I voiced any concerns I had. You read a lot of stories online about bogus labs splitting families up giving wrong results and I was 100% certain so I needed to know that this company could be trusted. They gave me the reassurance I needed and I had my results from a paternity test the very next day as promised. Thank you!

Very pleased with the price of the kit and even more pleased with the time the result took. Very happy customer. :-)

it defenitly put my mind to rest and I’m glad I took the test

very simple to use, extremely quick to come back, pleased with the results if I had to use AlphaBiolabs again for a DNA test I would certainly recommend them

Excellent service from start to finish, such a quick turn-around and a great price for peace of mind. Thanks Alpha Biolabs!

Fast and efficient service. Easy to follow instructions. Reasonably priced

Fantastic service. Can’t fault it all.

Fast reliable service

Happy with the service.

Whole process was very clear and easy to understand. Good communication and a prompt and defitive result. All round very good.

They gave me a fantasist service! Fast and accurate.
Helpful customer service (Julia) in particular was so helpful and profesional, kept me up to date and let me know when my test arrived and when

Very helpful .Thanks

Excellent service. Fast and good value.

magnificent and fast resonse.and so curtious on phone enquiries. recommended. to all who needs this service. . thank you so much.

Great service with quick results

I am very very happy with the results I have received, not only am I happy with the results I am happy with how confident I felt while doing the test, I put 100% trust in this test and I was not let down.
Thank you Alpha Biolabs.

I was very pleased with the service I received. I found the business on the government’s website and called up to enquire about the test. all information I got given was factual and in a very professional and reassuring way. the person I mainly dealt with was a lady called ashleigh who was there to answer my questions before during and after the test had been completed. I can not really comment on their website as I didn’t look in detail but what I did see of it looked very professional. I would definitely use or recommend Alpha Biolabs to others.

Quick turnaround. Great price too – the testing kit was available in my local Home Bargains store. Thank you so much. 10 out of 10!

The assistance i recieved over the phone was 5*, and the way the results were delivered impeccable, all legal info first, outta the way, so the most important sentence of my life was clear. The guy even asked if it was ok!! God bless them!! Ultimately it was the service which impressed me the most. I give the staff a glowing reccomendation, especially the man who gave me the results. My heads been too messed up to remember names but i love alphabio labs for everything mentioned above. May their company be blessed.

A swift and professional service that quickly put my mind at ease regarding an alleged paternity of a child. Thanks to Alpha

Quick delivery and process! Would reccommend

Would Certainly recomend Alpha Biolabs to other people

I took a DNA paternity test with Alpha Biolabs after seeing all the positive reviews on this site, and was very happy with how it all went. I had a number of questions about the process and it was particularly useful to me that I could go to the same person there each time with different questions, without having to explain my story over and over. Top marks!

This is the second time we have used Alpha Biolabs for the purposes of DNA testing. Both times they have performed in a professional manner. I have no complaints with the service they provide.

I found the staff on the telephone very informative and helpful when asking for which test I required. They asked the Lab for verification to ensure I was given the correct information. The results were received so promptly which aides the peace of mind when deciding to go ahead with a DNA result. Many thanks to Alpha Biolabs for being such a professional company dealing with such sensitive issues.

A fast , efficient service. Exactly what you need during a stressful, emotional time, when a long wait would be difficult.. Highly recommended.

I found alphabiolabs dealt with my dna very promptly, they answered questions That I’d email them on numerous occasions, the same day. Also I spoke to a very friendly helpful person on the phone. I .Would recommend this company to anyone. For a fast rilable service, that you know you could trust.
I would like to say a big thank you to all the staff for dealing with my peace of mind.
Thanks again
Kerry x

The prices of paternity tests seem to vary significantly, and I’m not sure why, but I chose Alpha on the basis that a friend who had been in a similar situation recommended them, and the price was in the ‘medium’ bracket. With something so important I didn’t want to go for the cheapest, but I also didn’t want to be ripped off. Service was polite and supportive through a sensitive process, and I was given access to further resources in case I needed them. Overall I was satisfied and would recommend.

Very good service

I couldn’t have asked for better service

Couldn’t get better service

friendly and supportive staff at a time when I was very nervous and worried. It wasa more painless experience than I thought and put my mind at ease. professional, with prompt response with results.

I bought this test because they do the DNA testing for the jemery kyle show and I am very happy with the service I received. They was very quick at responding to my emails and I got the results the next day.

The team were extremely helpful and made the whole situation as easy and quick as possible.

I needed to get a legal paternity test last year and went with Alpha Biolabs after doing some research on this website and elsewhere. They were very helpful through what was obviously a stressful process from an emotional point of view. It was particularly helpful that they were happy to be in contact with my lawyer because I didn’t want anything to get lost in translation. Anyway everything ended up well and I would have written a positive review earlier only I was basking in the relief of getting the results we wanted.

At first I was a little annoyed that I couldn’t get the results confirmed over the phone that I had received via email. But this wasn’t their fault, I couldn’t remember my password. Luckily I was asked some security questions and was able to get more information about my results. When I thought about it at the end of the day I was glad that my results were kept confidential, cos I suppose Id rather not have just anyone calling up finding out about my results. The main plus was I found the staff patient and could explain them to me without being too complex.

Brilliant job. Can’t fault the service I received – at a time when I needed it the most. I didnt have much time to play around with, so went with somewhere that could get me the results sharpish. Luckily it didnt mean i had to go with somewhere second rate, Alphabiolabs knew what they were doing and seemed quality – hence the star rating. I dont personally know anyone who may need their services at the mo, but i would certainly recommend them in the future.

Brilliant. Cant fault the service in any area.

Happy with the service, happy with the results.

I can’t thank Alpha Biolabs enough, took such a huge weight off my shoulders at a time when I needed it most. I particularly liked that I was able to talk with the same person who delt with my case throughout the process whenever they were available at least. Thanks Alpha Biolabs for a painless experience.

I like to do my research when purchasing anything online and i am glad that i did.

Searched a number of other providers as it wasnt the easiest thing to get my head around and not something i wanted to skimp on.

i went fro alpha-biollabs in the end because theyre info seemed the most straight forward and they seemed helpful when i called them to make sure of everything.

They didnt seem pushy which is usually the biggest off put of any company IMO. Would use again or recommend in future.

I was a bit anxious about what was involved with dna testing but was assured by the informative staff that the test only involved rubbing the inside of my mouth with a large cotton bud-like device. They didnt have to take blood that I didnt know was possible to get dna. The process when the bloke arrived to take the spit sample was exactly how they described it – a doddle – and was over and done with pretty quickly. Its not time consuming and all the arrangements were made quickly too.

Really pleased, and was surprised that you can take the test yourself at home. Was a bit worried with a DNA test that they may need to take blood, but it was just swabs that you stick in the mouth and then send back to them. It arrived pretty quickly, and there was a form to fill in but it didnt take long at all once Id got everyone together to do it (which is harder than taking the test) took a couple of swabs each (me, ex and baby) and then their ready to go. Did the test over the weekend and got results on the Monday so didnt have to wait long at all, quicker than id thought itd be.

Top job alpha!

Alphabiolabs were really helpful and understanding when I contacted them. I didn’t feel as though I was being judged.
They replied quickly to my email asking more about the process as well as speaking to me again via online chat. The process was simple, easy and reasonably priced (from what I know), knew in a matter of days after my baby’s birth who his biological father is. Highly recommended for anyone who needs a paternity test, samples are eany to take, results are quick and the report is simple and easy to read.

Thanks so much Alpha Biolabs for sorting out my paternity test so quickly and thanks for talking to my solicitor and explaining how the test works.

Just writtin to say that Alpha Biolabs did me proudly with my paternity test. I wasnt sure about a lot of the process when i first wanted to have my son hear with me from Ghana after finishing my studys, but their team couldnt have made things any easier. It was pleasant suprise that i also did not have to arrange the couriering of the testing kit as I thought this would be the hardest arrangement, so thanks to them for their help so much. The only arrangement I had to personally arrange was the mother of my son testing, that also was not hard  Things hear for me in the UK are much better now, mostly from joy that my son brings me everyday, but also from the help of Alpha Biolabs and they’re very pleasant people too.
Thanks once more.

I thought I would take this opportunity to share my gratitude, as I was so ecstatic with the level of dedication their customer service displayed during and after my case. I opted to use their services in particular because of the promise to provide next day results with their paternity test kit. I suspected the kit to be an easier way of getting a test results quicker and I was not disappointed. However after receiving the results I must admit I was unsure as to what a few elements of everything I was emailed meant exactly. I called customer service, who seemed adamant to get me the answers I needed. It wasn’t that complicated in the end but I am very grateful for the help at every stage in my case with them translating anything I did not understand into every day English. With it being a laboratory, a little scientific language is understandable I guess, but it was refreshing that this does not mean that they have to baffle their customers in an attempt to seem impressive or scare off our insistent questioning!

authentic and patient staff

I give them ten out of ten

I do not normally write reviews but I must say after the care and attention showed by alpha bio labs I just had to say something. I phoned DNA worldwide first, but they seemed not to want to listen to my situation, so I phoned alpha and spoke to a really nice chap (Thomas) hence the review. He seemed to genuinely care about me and my girls, and found us the right test, much cheaper than the previous quote.

Well done and I wish company I speak with on the phone take as much time and have as much undertsanding as alpha bio labs.

Brilliant job. Can’t fault the service I received – at a time when I needed it the most. I didnt have much time to play around with, so went with somewhere that could get me the results sharpish. Luckily it didnt mean i had to go with somewhere second rate, Alphabiolabs knew what they were doing and seemed quality – hence the star rating. I dont personally know anyone who may need their services at the mo, but i would certainly recommend them in the future.

Alpha Biolabs were great and provided me with the answer I had hoped for :) Easy to use and a fast turn around. Highly recommend this company for anyone who is looking into paternity tests. Excellent customer service. Thank you very much :)

They made what I thought would be a difficult thing really easy. I called their office and bought over the phone because I wanted everything explained by someone, which they did.

The woman I spoke to was very friendly and took a good deal of time to explain everything and reassure me before I parted with any money. The test kit arrived the next day and we took the samples and sent them back. Got the results around four pm the next day as described. No fuss and I would glady use them again if needed.

A really professional company and a fast service. I was expecting this to take ages, but got the results next day.

Really pleased, and was surprised that you can take the test yourself at home. Was a bit worried with a DNA test that they may need to take blood, but it was just swabs that you stick in the mouth and then send back to them. It arrived pretty quickly, and there was a form to fill in but it didnt take long at all once Id got everyone together to do it (which is harder than taking the test) took a couple of swabs each (me, ex and baby) and then their ready to go. Did the test over the weekend and got results on the Monday so didnt have to wait long at all, quicker than id thought itd be.

I just wanted to say a big thank you to the people at Alpha Biolabs – Got the results I was expecting

We needed legal DNA testing done urgently and AlpaBiolabs did a great job. We got the results the next day.

I would like to take this opportunity to thank Alpha Biolabs for their support. I found Alpha Biolabs informative factual and helpful on how the testing is carried out. Including which option of testing would be suitable after discussion. Everything was dealt with proffessionally and with sensitivity. Excellent service speedy results. Thank you again.

Alpha Biolabs were impressive to say the least. The results arrived by e-mail the following day after them receiving the test kit. In my case, the Y Chromosome test result was conclusive and settled a long time question in my life. Excellent service at a really good price. I had previously had a similar test done three years ago with another possible relative and the other company had charged double the price. Would highly recommend Alpha Biolabs. Many thanks.

I would highly recommend them, we needed to run a paternity test for my daughter’s child which was obviously really stressful. Alpha Biolabs held our hands through the process, I am greatful to their team

I really can’t thank them enough – I called a couple of companies as I was not sure which test was right for my child, and Alpha biolabs was the friendliest by far. They explained the whole process and spent a considerable amount of time going through this. They were the first company I called and did not try to sell me a test as soon as I picked up the phone. While the price of the test was slightly more then one of the other companies I called, I figured you get what you pay for and this is correct on this occasion as I had no trouble taking the test and sending them off to be tested. I received my results the next day via email. I could not be happier.

Good service, fast delivery, I would recommend.

I was surprised at how easy the whole testing was, the hardest part was getting my ex to agree to the testing. Such a great service and it put a couple of months worry to rest so a big thank you to Alpha Bio Labs. I would strongly recommend this company.

Thank you for a great service. I bought the test kit from my local Home Bargains store. I followed the easy to understand instructions and posted back one day, I got the results the next day. I thought that this was going to be a difficult thing to do, but you have made this really easy so thank you. xxx

I would like to thank alpha bio labs for doing this test for me. I was unsure if this test was right for my circumstances, but after I called them they explained everything to me and helped me choose the right test even though the test was cheaper than the one I thought I needed.

The test kit arrived in the post the next day. It had full instructions on how to take the test and we sent the DNA sticks back in the post the same day. We go our results the next day and I couldn’t be happier.

This company provides a great service. My case has been difficult due to the fact that (the other man) was playing games – anyway once we had collected the samples we sent them to alphabiolabs and received the results the next day as advertised.

Absoloute 5* company in every way, fast, reliable and discreet. Kept me updated throughout. Thankyou so much would reccommend 100% :)

No problem whatsoever. Would recommend to anybody. Overall very pleased with the service.

Thank you Alpha Biolabs for their help throughout this process. It was very good that we could repeat the swab samples, the remaining two profiles look great.

Thanks to Alpha Biolabs for their patience in a rather complicated matter. They’ve been most helpful and forbearing.

I m pleased to did my DNA test with alphabiolabs. Satisfactory and accurate results with in 2 working days.i strongly recommend alphabiolabs for to get 99 percent accurate results. Thanks alphabiolabs

Absolutely fantastic value comparded to other companies as well as wonderful communications with staff and speedy service from start to finish, regardless of the outcome of the results. However, I was very pleased with the results I had received. I have no doubt of recommending you to anyone needing a DNA analysis in the very near future.

Really fast service – when they said next day they meant it. Good customer service. I Would use them again if needed.

I was really worried about doing this test, but alpha bio labs talked me through the whole process and put my mind at rest. They sent me my test results the next day by email. I’m a very happy mummy.

It was a difficult time, as my daughter was in a different country and we had to try and sort out a time that was good for both of us. We had the result of our DNA test the next day. Alphabiolabs could not have been more helpful. I am only sorry I never met Thomas who helped me through everything on the phone, unfortunately he was ill on the day of our test. We only had a small window in which to do the test and get the result together, but Alphabiolabs did the job for us. Thank you to all involved,

Excellent service. After researching many different companies and being a bit wary about which to use I was more than impressed with the service. Fantastic customer service. Fast and efficent service. Thank you

I couldn’t fault my experience with Alpha Biolabs, end to end process was quick, easy and efficient, exactly what we needed. I would definitely recommend them to others. Thanks for all their hard work really appreciate it.

I m pleased to did my DNA test with alpha biolabs. Satisfactory and accurate results with in 2 working days.i strongly recommend alpha biolabs for to get 99 percent accurate results. Thanks alpha biolabs

I can’t thank Alpha biolabs enough for providing me with DNA Paternity results, was far better than I could even expect.

Easy payment, delivery of the kit the next day and simple to use. The line I rang to check it had been recieved was so helpful and I recieved my results by 3pm just 2 days after I posted them at the post office, so just a day after! The results were also so clear and easy to read which is very helpful when reading results as crucial as these.

It is more than just a good company with matters like these as it is usually a pressuring thing to be done and they make it just that easier.

Thomas very professional and very knowledgable. I would highly recommend.

I used alpha biolabs and they did everything it said on the website it was very fast and I would recommend them to anyone that needs testing done #thanksalphabiolabs

dna test was easy to use and Alpha really looked after me. they answered all my questions about DNA testing and provided great counselling

After composing myself from the reading the result, I would like to say that this is the result I was hoping and preying for. Anything other than that I’m not sure I could have coped with it.

My boy is going to get the biggest hug of his life when he gets home from school today.

I want to say a massive thank you to Alpha Biolabs for such great service and support.

I am crying tears of joy and relief like a blubbering baby.

With the obvious sensitivity that surrounds DNA tests, you want the process to be as quick and easy as possible, that is exactly the service that I was given at Alpha Biolabs. Not only is the price competitive and inclusive of all fees, I had the report the next working day without any problems what so ever. The testing process was very easy too, so no hassle. Fantastic service, would easily recommend.

I’d just like to let you know that the service I received from Alpha Biolabs was 5 star, efficient and priced very well, hence why I chose them for my test. Should I or anyone I know require their services in the future, I would gladly recommend them.

I wanted to share how good the service from Alpha Biolabs has been throughout my order, particularly from Thomas who responded to all my initial queries with great patience and was very supportive and aware of the obviously sensitive issues around this.

Great Service, The test was simple, fast and very professional.

I really do appreciate the help the staff the Alpha Biolabs team give me. KEEP UP THE GOOD WORK!

I cannot thank Alpha Biolabs enough

Last year, I had marriage problems and split from my husband for a few months. I had a short relationship with someone from work and thankfully reunited with my husband. Little did I know that I would find myself in the position of needing a DNA Paternity test for my youngest child. I was mortified! My husband has been supportive but it has been a horrible time for us as a family.

We agreed to have a DNA test but the internet seemed like a minefield and it was recommended to me that I look at the moj list of accreditated DNA testers.

Alpha Biolabs customer services seemed the most professional and I was pleasantly suprised how simple the DNA kit and instruction were. I thought we might have to go to our GP and was therefore relieved when I discovered we could collect our samples at home. I was also amazed by the speed! I thought it would take weeks to get our results but I received an email with our DNA report 2 days after sending our samples.

In short, I would not hesitate to recommend Alpha Biolabs to anyone who requires a DNA test.

I spoke to an adviser about this patenrity test and it was exactly what I needed. Taking it was easy and I’d recommend them. Thanks AB!

I spoke to someone from this lab via Facebook who were really helpful and directed me to their website. This was a simple easy to use site and I ordered a DNA testing kit which was delivered next day. The instructions were straightforward and I had my results the following day after I had sent them off, I could not believe how quick and accurate they were and would recommend them to anyone.

Very fast service – Great customer service – very friendly. No frills and no fuss. well done.

I don’t normally write reviews, but as they went out of their way to help me I had to tell other people. I needed a paternity test for my daughter so I talked to one of their staff after visiting their website. I almost bought a legal DNA test, but their friendly customer services staff pointed my to the right test for my needs – it must have saved me £200. It’s really refreshing to find a company who puts it’s customers needs ahead of profits.

I found this test online and bought it straight away because I didn’t want to wait. All the forms and swabs in the pack you get are fine and taking the DNA sample didn’t take long, it was completely painless.

I got the results after a few days and was over the moon. I'm glad to confirm the father was who I thought.

I am very impressed with the service I got throughout the entire process. Everything was efficient and was handled in a very professional manner. Now I have the results I have a legal obligation to support the child.

When I researched which paternity test to buy I was glad Alpha Biolabs are based in the UK, so I knew that any DNA provided was not going to be shipped abroad for testing.
I had a few queries around the differences between their ‘Peace of Mind’ Paternity Test and their Legal Paternity Test and I used the live chat function on their site to get the answers that I needed.
I paid a different price when ordering the ‘Peace of Mind’ test (one father, one child) compared to the price advertised on the site with the difference being around £20. They do have a price-match promise but I didn’t challenge their pricing after I ordered.
The pack arrived the next day and the instructions were clear. My password protected results were e-mailed to me within a day of the samples being delivered. Good service, I’d recommend them.

I found myself in a really difficult situation and needed a test.

Testing kit was easy to understand, I could actually see what needed to be done so I didn’t get it wrong. Consent form was clear and easy to understand.