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Paternity Test
review on 17 March 2016
by Craig Macpherson
At a Glance
Screenshots
Summary
North Gene conducted the test as promised and I was delighted to receive the results faster than expected. I’d highly recommend North Gene to anyone seeking a paternity test.
Full Review
The information on the North Gene site was clear and easy to understand. I read that taking a paternity test with North Gene meant they’d need samples from the mother, my child, and myself (the alleged father). Reading on, I saw that they can conduct the test without the mother’s sample, but for children aged under 16, North Gene would still need the mother’s consent to process the test.
Ordering Experience
It was easy to complete the forms required to book the test, and as my child is over 16, I didn't need to contact the mother for any reason. I’m glad that it wasn’t mandatory to provide the mother’s details.
Before booking the test I was invited to read the terms and conditions - they weren’t long and were simple to understand. At the end of the terms I noticed that North Gene would be entitled to “use data, results and any surplus samples submitted in any studies relating to statistical and genetic parameters for DNA testing but only in an anonymous manner to prevent the identity of any individual being traceable”. I wondered what these studies would be, and what North Gene meant by ‘statistical and genetic parameters for DNA testing’.
After booking the test I was sent confirmation of the details on email, and was then prompted to go to PayPal’s site via a link on the North Gene site to make the payment. I had to input the price myself and was warned that if my payment details didn’t match the information I’d provided when I booked the test, then I’d have to add special instructions. As my billing address is separate from my delivery address, I mentioned this as a special instruction to make sure the sample collection kit was sent to the right place. After making the payment, both PayPal and North Gene sent me confirmation emails.
A day later I received the collection kit. It was a simple matter to take the samples, but it was a bit tricky to write our names on the tubes. I appreciated the fact that return postage had been paid for!
North Gene confirmed that they’d received my samples one day after I’d sent them off.
The Results
Two working days later I received the results by email as a PDF file (shown below), this was one day sooner than the website told me to expect. The PDF showed that I was ‘excluded’ from the paternity of my child.
A table of ‘allele inheritance’ was shown on one of the pages and although I didn’t understand what it was, I could see that my DNA was mismatched to my child’s.
Summary
North Gene conducted the test as promised and I was delighted to receive the results faster than expected. I’d highly recommend North Gene to anyone seeking a paternity test.
Please note that we were invited to take this test free of charge.
Visit northgene to learn more about this DNA testing service >
Fast results
4 December 2024
Peace of mind: One father-One child Paternity Testing
thank you for my fast paternity results, we got them next working day. the entire process was quick with great communication
northgene review by a DNA Testing Choice user2024-12-04
northgene Review
4 December 2024
Peace of mind: One father-One child Paternity Testing
Quick and easy process, the Customer service team were great, always answered the phone within 2 rings!
northgene review by a DNA Testing Choice user2024-12-04
Great Service
2 May 2024
Peace of mind: One father-One child Paternity Testing
I ordered a peace of mind test from Northgene and got the results in three days. Their Customer Services answered all my questions about the results and what to do next. I am now completing a Legal test with them. I would recommend them to anyone who wants quick results and expert advice.
northgene review by a DNA Testing Choice user2024-05-02
3rd Rate Service
21 June 2023
Peace of mind: One father-One child Paternity Testing
I definitely wouldn’t recommend these guys. They responded at the time limit of their stated 5 day response promise only to ask a question. Communication dialogue was very slow ( had to follow up numerous times ). Calling them was hit and miss as to if they’d answer. Overall experience terrible.
northgene review by a DNA Testing Choice user2023-06-21
northgene Review
13 July 2019
Peace of mind: One father-One child Paternity Testing
Really happy with my results from northgene, first time sending the samples fathers would not work I had to pay an extra £30 for another test which I was not pleased about but northgene explained why. Second time sample would not work but they asked the lab to try a third time which they usually do not do and they managed to get my results which were the results I wanted thank you so much
northgene review by a DNA Testing Choice user2019-07-13
northgene Review
14 September 2018
Peace of mind: One father-One child Paternity Testing
Very quick services excellent and quick at answering all questions would definiatly recommend again
northgene review by a DNA Testing Choice user2018-09-14
northgene Review
29 July 2018
Legal: One father-One child Paternity Testing
could be friendlier on the phone
northgene review by a DNA Testing Choice user2018-07-29
northgene Review
21 June 2018
Peace of mind: One father-One child Paternity Testing
Great service re paternity DNA test, quick response, recommend northgene.
northgene review by a DNA Testing Choice user2018-06-21
northgene Review
23 May 2018
Peace of mind: One mother-One father-One child Paternity Testing
Many thanks NorthGene for your very rapid service and the very clear report that you have attached
northgene review by a DNA Testing Choice user2018-05-23
northgene Review
18 May 2018
Legal: One father-One child Paternity Testing
Thank you very much NorthGene for your excellent support throughout and will inform the satisfaction to my previous Solicitor who referred you.
northgene review by a DNA Testing Choice user2018-05-18
northgene Review
24 April 2018
Peace of mind: One mother-One father-One child Paternity Testing
Thanks for all your help. It was a lot simpler than I imagined it was going to be and I’m sure that’s down to yourself and the others who worked on my case. I’ll be sure to recommend you to anyone that needs similar testing.
northgene review by a DNA Testing Choice user2018-04-24
northgene Review
5 February 2018
Legal: One father-One child Paternity Testing
Thank you to all at North Gene for all their help and advice
northgene review by a DNA Testing Choice user2018-02-05
Thank you northgene!
5 February 2018
Legal: One father-One child Paternity Testing
We got the news we wanted and are so happy
northgene review by a DNA Testing Choice user2018-02-05
NorthGene get my recommendation
5 February 2018
Legal: One father-One child Paternity Testing
Would thoroughly recommend NorthGene for such a quick and easy service
northgene review by a DNA Testing Choice user2018-02-05
Customer service
14 December 2017
Legal: One father-One child Paternity Testing
Thank you to NorthGene for speedy response.
northgene review by a DNA Testing Choice user2017-12-14
The result we hoped for
14 December 2017
Peace of mind: One mother-One father-One child Paternity Testing
Thank you to NorthGene for the full report. So pleased it turned out how we had hoped
northgene review by a DNA Testing Choice user2017-12-14
northgene Review
13 November 2017
Peace of mind: One father-One child Paternity Testing
Excellent and very quick service!
northgene review by a DNA Testing Choice user2017-11-13
5 plus
5 October 2017
Legal: One father-One child Paternity Testing
Excellent service highly recommended! Can’t thankyou enough God bless you!
northgene review by a DNA Testing Choice user2017-10-05
northgene Review
12 September 2017
Peace of mind: One mother-One father-One child Paternity Testing
Thank you very much northgene for the reports and the speedy service.
northgene review by a DNA Testing Choice user2017-09-12
northgene Review
21 August 2017
Peace of mind: One father-One child Paternity Testing
Very good service, and a great price for the piece of mind test.
northgene review by a DNA Testing Choice user2017-08-21
Professional Service
16 August 2017
Peace of mind: One father-One child Paternity Testing
The staff at NorthGene are very professional and their customer service is fantastic. I cannot recommend them highly enough.
northgene review by a DNA Testing Choice user2017-08-16
2 young boys aged 3 & 1
11 August 2017
Peace of mind: One father-One child Paternity Testing
Good and efficient have used them twice in the last 4 years, very professional and helpful staff members…
northgene review by a DNA Testing Choice user2017-08-11
Very pleased
9 August 2017
Peace of mind: One father-One child Paternity Testing
Excellent, first class DNA testing company.
northgene review by a DNA Testing Choice user2017-08-09
First class service
9 August 2017
Peace of mind: One father-One child Paternity Testing
Many thanks northgene
northgene review by a DNA Testing Choice user2017-08-09
northgene Review
9 August 2017
Peace of mind: One father-One child Paternity Testing
Simply Brilliant!
northgene review by a DNA Testing Choice user2017-08-09
A+++++
9 August 2017
Peace of mind: One father-One child Paternity Testing
Very quick service
northgene review by a DNA Testing Choice user2017-08-09
A thank you to NorthGene
17 July 2017
Peace of mind: One father-One child Paternity Testing
I wish to thank NorthGene very much for their assistance.
northgene review by a DNA Testing Choice user2017-07-17
northgene Review
10 July 2017
Peace of mind: One father-One child Paternity Testing
Thank you North Gene for the good news :)
northgene review by a DNA Testing Choice user2017-07-10
Professional Service
9 July 2017
Peace of mind: One father-One child Paternity Testing
This was a hassle free test which was processed very quickly and easy to do. The staff were very helpful and well mannered. I would recommend this service to others based on my experience.
northgene review by a DNA Testing Choice user2017-07-09
Great Service
3 July 2017
Peace of mind: One father-One child Paternity Testing
I am very happy with the service. Friendly & helpful staff. Good price using price match. Would recommend.
northgene review by a DNA Testing Choice user2017-07-03
Fast and good communication
1 July 2017
Peace of mind: One father-One child Paternity Testing
Super fast at getting the results back to you. Very happy with the level of communication
northgene review by a DNA Testing Choice user2017-07-01
Thank you NorthGene
29 June 2017
Peace of mind: One father-One child Paternity Testing
Im very happy with the overall service provided by your team. You were quick, reliable and support is always available. Thank you!
northgene review by a DNA Testing Choice user2017-06-29
10/10!
27 June 2017
Peace of mind: One father-One child Paternity Testing
Thanks to Northgene for their services!
northgene review by a DNA Testing Choice user2017-06-27
I am livid
21 June 2017
Peace of mind: One father-One child Paternity Testing
I am livid .I was supposed to be contacted so I could tell my daughter .Instead she has rang me at work to tell me .I paid for the test and I was the first point of contact I will be seeking advise on this matter .I am livid .
NorthGene are sorry to hear that you are upset with the outcome of your paternity test. It is explicitly detailed on the registration forms, that you completed, that any email addresses given to NorthGene will be sent the results at the same time, as we feel this is the fairest way to deliver the outcome to all of the relevant parties within each case. The first point of contact within a case is the person we contact if there are any issues or questions we may have regarding your samples etc. This is also explained on the registration form. Again, we are sorry to hear that you are disappointed with your outcome and are happy for you to contact us to discuss it further.
northgene review by a DNA Testing Choice user2017-06-21
northgene Review
19 May 2017
Peace of mind: One father-One child Paternity Testing
Very good.
Thank you for reviewing NorthGene, however we have noticed that you only provided a three star rating. We are always looking to continually improve our services and welcome any feedback that you may wish to provide.
northgene review by a DNA Testing Choice user2017-05-19
Much appreciated for the quick response.
5 May 2017
Legal: One father-One child Paternity Testing
My thanks for their excellent service to all
northgene review by a DNA Testing Choice user2017-05-05
northgene Review
5 April 2017
Peace of mind: One father-One child Paternity Testing
quick service, received sample kit and result very quick.
Quick response to any queries.
northgene review by a DNA Testing Choice user2017-04-05
Speedy and painless
29 March 2017
Peace of mind: One father-One child Paternity Testing
Thanks so much for such a speedy and painless service northgene!
northgene review by a DNA Testing Choice user2017-03-29
northgene Review
19 March 2017
Peace of mind: One father-One child Paternity Testing
Highly recommend NorthGene, got my baby tested 2 days after birth without an appointment and received the results within 3 days via email. Very reasonably priced too.
northgene review by a DNA Testing Choice user2017-03-19
Really pleased
16 March 2017
Peace of mind: One father-One child Paternity Testing
Very much pleased with the positive results, this gives me peace of mind as a father who had doubts.
Many thanks for the service.
northgene review by a DNA Testing Choice user2017-03-16
Review for North Gene
4 March 2017
Legal: One father-One child Paternity Testing
Thank you very much for the report and your efficient service.
northgene review by a DNA Testing Choice user2017-03-04
BRILLIANT SERVICE
3 March 2017
Peace of mind: One father-One child Paternity Testing
Brilliant service, result back in three days,very pleased and staff were very pleasant. Thank You
northgene review by a DNA Testing Choice user2017-03-03
Simply brilliant
2 February 2017
Legal: One father-One child Paternity Testing
We are grateful to North Gene for the very prompt attention to this test.
northgene review by a DNA Testing Choice user2017-02-02
North Gene were with us every step
14 December 2016
Peace of mind: One father-One child Paternity Testing
Many thanks to their team for sending us the restuls. I am really impressed by the speed in which this was dealt.
northgene review by a DNA Testing Choice user2016-12-14
Our feedback
24 November 2016
Peace of mind: One father-One child Paternity Testing
Excellent service and communication throughout the process. We really appreciated the email updates and the thorough answers to our questions.
We found the kit easy to use and appreciated the timely manner in which we received the results.
Thank you
northgene review by a DNA Testing Choice user2016-11-24
Outstanding
22 November 2016
Legal: One father-One child Paternity Testing
Cant fault the team at all, very friendly and helpful, update you all the time by email, very fast turn around, very pleased with service, highly recommend
northgene review by a DNA Testing Choice user2016-11-22
Thank you North Gene!
27 October 2016
Peace of mind: One father-One child Paternity Testing
Thank you for the efficient and very rapid result of our dna analyses!
northgene review by a DNA Testing Choice user2016-10-27
5stars
27 October 2016
Legal: One father-One child Paternity Testing
Thankyou, the service has been 5stars, very easy and efficient and fast results as promised, very friendly staff too
northgene review by a DNA Testing Choice user2016-10-27
DNA test for paternity
6 October 2016
Peace of mind: One father-One child Paternity Testing
Thank you for your report
and your service has been very good
northgene review by a DNA Testing Choice user2016-10-06
Excellent service
28 September 2016
Legal: One father-One child Paternity Testing
Couldn’t thank northgene enough they where brilliant and had the results back in less then 48 hours.
northgene review by a DNA Testing Choice user2016-09-28
Feedback
19 September 2016
Peace of mind: One father-One child Paternity Testing
I just want to leave some feedback.
When I first called, the gentleman I spoke to was extremely helpful and polite.
The test was delivered quickly, the 2 samples were sent to different addresses as requested. The form was easy to fill, the price was fantastic and we got the results back quickly.
So I just want to say thank you for making everything easy. Such a professional company and I would recommend them to anyone.
Thank you
northgene review by a DNA Testing Choice user2016-09-19
Fantastic Service
13 September 2016
Peace of mind: One father-One child Paternity Testing
What can I say other than thank you to Northgene for clearing up a 20 year mystery. Samples were received by Northgene on the Thursday and we had the results by the following Tuesday afternoon. A weight has been lifted off our shoulders.
northgene review by a DNA Testing Choice user2016-09-13
Simply excellent
2 September 2016
Legal: One father-One child Paternity Testing
Excellent service, easy process and good customer service, good luck.
northgene review by a DNA Testing Choice user2016-09-02
Saddened by result but Northgene provided a helpful service
16 July 2016
Peace of mind: One father-One child Paternity Testing
As above, my heartfelt thanks to the Northgene team
northgene review by a DNA Testing Choice user2016-07-16
Peace of mind test
12 July 2016
Peace of mind: One father-One child Paternity Testing
From start to finish very fast service, discreet and very easy to use
northgene review by a DNA Testing Choice user2016-07-12
Excellent
14 June 2016
Legal: One father-One child Paternity Testing
We recently got Paternity DNA test done from northgene. Experience was outstanding, the service delivery was beyond expectation.
Team Northgene – Keep up the good work!
northgene review by a DNA Testing Choice user2016-06-14
Fast precise and kept in contact all the way through the process
23 May 2016
Peace of mind: One father-One child Paternity Testing
Your service was quick, informative and we really appreciated the email updates.
Thank you.
northgene review by a DNA Testing Choice user2016-05-23
Exceptionally quick service
4 April 2016
Peace of mind: One father-One child Paternity Testing
I’d like to thank North Gene for the exceptionally quick service – I received the test in the post the day after ordering it and received my results the day after they received it back. So that’s my feedback!
northgene review by a DNA Testing Choice user2016-04-04
Thank you NorthGene!
22 March 2016
Legal: One father-One child Paternity Testing
You have no idea how much you’ve changed my son’s life with this report !
Thankyou so so much:)
northgene review by a DNA Testing Choice user2016-03-22
Highly recommend
22 March 2016
Legal: One father-One child Paternity Testing
Great service, quickly responded to queries, easy instructions and fast results.
northgene review by a DNA Testing Choice user2016-03-22
Paternity testkmg
21 March 2016
Peace of mind: One father-One child Paternity Testing
Very quick results could not fault them :)
northgene review by a DNA Testing Choice user2016-03-21
My sincerest thanks to North Gene
19 March 2016
Legal: One father-One child Paternity Testing
Our test was processed without fuss and I’m very grateful to the North Gene team
northgene review by a DNA Testing Choice user2016-03-19
Kind and caring
18 March 2016
Peace of mind: One father-One child Paternity Testing
No judgement and they were as fast as possible with the testing :)
northgene review by a DNA Testing Choice user2016-03-18
Excellent
25 February 2016
3 children and one possible father
The results were excellent and accurate but I’ll have loved if they could have also explain a bit more details about it.
northgene review by a DNA Testing Choice user2016-02-25
Excellent
17 February 2016
Legal: One father-One child Paternity Testing
NorthGene said I would have results within 5 working day’s, results came through in Two working day’s. Staff was extremely polite and patient with me and my enquiries. This test was very affordable. Extremely Pleased, thank you NorthGene.
northgene review by a DNA Testing Choice user2016-02-17
Thx a million
10 February 2016
Peace of mind: One father-One child Paternity Testing
Thank you northgene for the service it was very good and quick thank you again-;)
northgene review by a DNA Testing Choice user2016-02-10
dna
8 February 2016
Peace of mind: One father-One child Paternity Testing
good
northgene review by a DNA Testing Choice user2016-02-08
Paternity testing
29 January 2016
Legal: One father-One child Paternity Testing
Very helpful on the telephone and efficient service. The result arrived within 5 working days as promised. I would highly recommend Northgene.
northgene review by a DNA Testing Choice user2016-01-29
Excellent Service
28 January 2016
Peace of mind: One father-One child Paternity Testing
Thanks very much to northgene, kits arrived the next day, information very clear, results came back within the 3-5 day window. Only problem was sealing the envelope but maybe that says more about me that you!
northgene review by a DNA Testing Choice user2016-01-28
Paternity test
28 January 2016
Legal: One father-One child Paternity Testing
Thanks for you’re quick helpful testing
northgene review by a DNA Testing Choice user2016-01-28
feedback
21 January 2016
Peace of mind: One father-One child Paternity Testing
Very good and quick staff are very helpful and friendly and warming happy with the service thanks a lot sandra
northgene review by a DNA Testing Choice user2016-01-21
Great service
15 January 2016
Peace of mind: One father-One child Paternity Testing
Very professional service, the turn around in receiving the results was much faster than stated or expected.
Thankyou for offering such a great service.
northgene review by a DNA Testing Choice user2016-01-15
So pleased with the outcome!
16 December 2015
Peace of mind: One father-One child Paternity Testing
I would just like to say I am so pleased with the outcome of the DNA test. Not only am I a proud father to a beautiful daughter, the results, the timeframe, the ease of use, the friendly staff, the contact and the cost were all perfect. I have no other word to describe it. I would recommend this service to anyone who was in need of finding out. This is my first child and I am the happiest I have ever been in my life. A big thanks to NorthGene.
northgene review by a DNA Testing Choice user2015-12-16
very professional
16 December 2015
Legal: One father-One child Paternity Testing
many thanks for the superb services about DNA testing, queries and very quick and professional responses. I am really very impressed by their services and very professional attitude of the staff.
northgene review by a DNA Testing Choice user2015-12-16
Fantastic Service
16 December 2015
Peace of mind: One father-One child Paternity Testing
A very complicated case , made very easy with support of Northgene Staff . Our daughter is adopted and we have recently made contact with her biological father , upon meeting some doubts were raised . For peace of mind we decided DNA was required .
After hours of research I decided we would use Northgene as they were at the top of the list for accredited users on the gov.UK website. I decided I didn’t want to use the internet service , so ordered the kit over the telephone .The testing kit arrived the very next day , in discreet packaging , with very clear and concise instructions .
After swabs were taken we posted them back in a prepaid , tamper proof , envelope, once they arrived back in the lab , I had a telephone call to say they were received, I did request this as I had sent legal papers about our daughters adoption .
Two days later we received an email with a DNA anaylis attachedment , what a great service all for £95. !! We did pay an additional £10 for a hard copy of the results and we received that back with our legal documentation very soon afterwards .
An excellent service throughout , I felt very confident and at ease to contact them directly , even though this is primarily an internet service .
northgene review by a DNA Testing Choice user2015-12-16
Paternity test
15 December 2015
Peace of mind: One father-One child Paternity Testing
Very happy with the results best £95 spent thank you Northgene.
northgene review by a DNA Testing Choice user2015-12-15
brilliant
1 December 2015
Peace of mind: One father-One child Paternity Testing
Excellent lovely women.
northgene review by a DNA Testing Choice user2015-12-01
DNA TEST, PATERNITY AND MATERNITY
24 November 2015
Legal: One father-One child Paternity Testing
I would like and appreciate this amazing laboratory northgene for his fabulous services. I got the results faster that others and was so cooperative staff and the cheapest prices in UK after I compared with others.
northgene review by a DNA Testing Choice user2015-11-24
Really impressed with the customer service
7 October 2015
Peace of mind: One father-One child Paternity Testing
I wanted to give some feedback. I have been really impressed with the customer service and have found the process really efficient. I particularly appreciated being told that the samples had arrived safely and all the staff I had contact with were helpful.
northgene review by a DNA Testing Choice user2015-10-07
North Gene Review
29 September 2015
Peace of mind: One father-One child Paternity Testing
Can`t tell you how much the test means to us, thank you North Gene so very much
northgene review by a DNA Testing Choice user2015-09-29
Great service
5 September 2015
Peace of mind: One father-One child Paternity Testing
I have received the sample kit : so quickly !
northgene review by a DNA Testing Choice user2015-09-05
Very swift service and simple
4 September 2015
Legal: One father-One child Paternity Testing
I just wanted to say thank you to North Gene so much for all their help getting clarity. Once again thank you
northgene review by a DNA Testing Choice user2015-09-04
Thanks
30 July 2015
Peace of mind: One father-One child Paternity Testing
Thanks North Gene for their assistance in the matter.
northgene review by a DNA Testing Choice user2015-07-30
Tremendously helpful
23 June 2015
Peace of mind: One father-One child Paternity Testing
I am pleased to say that Northgene’s contribution in confirming Dad’s paternity was tremendously helpful. I just thought I’d mention the huge difference it ended up making in this case as a result of Northgene’s work
northgene review by a DNA Testing Choice user2015-06-23
Brilliant service
2 June 2015
Peace of mind: One father-One child Paternity Testing
Received the package the next day after payment and it took 4 working days til I got the results. Brilliant service, value for money and I sincerely recommend this company
northgene review by a DNA Testing Choice user2015-06-02
Paternity
20 April 2015
Peace of mind: One father-One child Paternity Testing
I can wrap up the service and super speed of this company in one word “excellent”.
My package was delivered in a discreet envelope the next day after I paid for it. The instruction where very easy to understand and the return form was so simple a five year old could have filled it out. They provided 2 swabs each for the Mother, Father and Child. We swiped the inside of our mouths as instructed and returned them all back via the 1st Class Pre paid envelope found inside the same day.
Now heres where the service really performs. We got an email the next day at Lunch time that the swabs had been received and where already in the lab being tested. I got the results back on the 2nd working day. Yes they say 5 days but the previous comments were true. This company likes to predict but over perform. 100% fantastic.
They are with you every step of the way via email and phone if you need them.
Absolutely Excellent.
northgene review by a DNA Testing Choice user2015-04-20