Paternity Testing Reviews for DNA Diagnostics Center

I was very happy with the service that I received. I would use this company for my testing again.

I would recommend them to everyone. The service was excellent and the sample collector was very friendly. Nothing needs to be improved!

The whole process was quick, easy and painless!

Best experience to getting to know my real son

I am extremely happy with the service that DNA Diagnostics Center provided. I would use this company again and I would recommend to my family and friends.

The overall service was very good and quick, i couldn't ask for more from the team.

I was impressed with the great customer service not to mention the super turn around time. Keep up the good work.

they did everything we needed

DDC always answer the phone, I couldn't ask for better service

The sample collector was very helpful and explained all my queries in great detail. I am very happy with this overall service.

It’s helped me get my life back on track

The whole procedure was very easy and straight forward. The sample collector was very lovely and made me feel very comfortable.

I found everyone to be very helpful. I would use the Diagnostics Center again.

Horrible service. Their prepaid postage service is a joke, it’s been 18 days and they still have not received the samples, while they say it takes 7 to 10 business days. Every time I call , they tell a different story. My daughter’s 23-and-me test was received by FedEx in 2 days. Do not use this company!

I am very happy with the overall service. The sample collector talked me through the whole process, which made me feel very at ease. I would use this service again.

DDC gave me the ability to answer my very inquisitive child’s curiosity about her biological father. It was fast and easy. And now we can move forward.

The company was good

Response was quick, just as promised.

Grandmother

They did a great job setting up the appointment and letting me know they have the samples. But it was a hassle getting my results back.

Just want to thank ddc for complaining my test and on time with it giving a five stat

Overall the process was good, from ordering the kit to getting the results via email. Explanation of the process and details of how testing is done are very well done. Only problem I had was with the shipping, took a few extra days than what was supposed to be. But maybe it was due to bad weather. I am pleased and hopefully won’t have to go thru this process again. Need to work on my pull out game….LOL

Service rep was great getting setup, explaining service and sending kits right away. Even resending one when it wasnt received. But once the samples were received I was unable to get a response st all. Ever again. I paid for the 1 day turn around but while the sample was registered as received in a Thursday, I didnt get results until Monday. Couldnt reach anyone by phone and my rep disappeared. Was horribly frustrating.

Awesome

Love the truth

Very helpful in finding the truth

Great results Im not father blessings on top of blessings

I didn’t know what I was going to do to afford a paternity rest on time and I found DDC. Thank you for allowing payment options. Saved my family

Great service and got the results by email super quick. Very happy

Very efficient and professional service credit to people on the phone very helpfull

Fantastic service and fast delivery of results staff were very friendly when I called and it has gave me peace of mind now that the results are back. Thank you for the five star service DDC

Having had doubts since my daughter was born I am so glad I turned to this company for the peace of mind I needed .

Very straight forward , easy to do and quick response done within the stated time .

Would highly recommend.

The test was quick and the result was the one that was wanted. Thank you DDC x

Fast and straight forward. Just wished the outcome to have been the oposite to what it was

The level of service was so much better than I had expected.

received the kit in the post within a couple of days. The kit came with full easy to follow instructions and plenty of information about how dna testing works. The kit was very easy to use and a couple of forms to be filled in and off it went in the prepaid envelope. Four working days after it was received I was emailed the results. Very quick and professional service i highly recommend this company. After years of uncertainty I now know the truth. Thank you very much DDC.

I was very happy about the process
I can recomed ddc everyone who want do test. It is good company to trust.

They worked close to help get everything I needs in place my result outcome was what I exactly needed for peace of mind

Very fast report and adequate

I was told that the process was going to take 2 days. after I bought the kit, it took 8 days to get the kit.

I am glad I choose DDC. After the long wait my mind is at rest now.excellent service.

The service was excellent, timely and well explain. I was a little concern that i was told it would take two day to be emailed result after samples were taken, it actually took five.

The client service representative made the entire process easy and i really appreciated all the information provided. My only disappointment was how long it took to get result back. Thanks DDC for their service.

Affordable and great service. I highly recommend.

I’m still waiting for my results to be mailed to me! I had to call before I received my kit, then was told they had just gotten my order. I had to call for my results, then finally got email of results. I was told my results would be mailed, still waiting. I will never never use ddc service again and if anybody ask about the company I would say, Run in opposite directon! Service was awful!!

Needed a test done on my alleged father..the kits were lost in the mail the first go round..called the company on the 7th business day..they expedited new kits within 2 bus. Days..in about a week..the tests came back.

Quick, Accurate, Hassle Free

The whole process was very quick, results were very easy to read

Very professional and helpful.

The person I spoke with was kind and informative. Test results even came a day earlier than I expected

Was fast and perfect results. Thanks

First off let me start by saying the rep Mary Hult was extremely thorough with her explanation of how the process works. She explained everything to me to the point where I was left with no questions to ask. That is an A+++ employee in my opinion. That gave me the impression that she really enjoys what she does. I will strongly recommend DDC’s services to everyone in the future. Other than the mistake the nurses did of allowing a minor to sign a form I am completely satisfied with this company’s services. Mary made sure to correct this issue and followed up until everything was in order. Thanks DDC

Good timing and accurate test

I had an amazing experience. I got great news faster then I thought had all my stress out the window faster then ever thanks DDC very much.

I was charged for expediated results and due to errors it took much longer but was not compensated .

The process is easy, and discrete if need be. Results are prompt, and easily read. The lady I dealt with was kind and considerate and I did not Feel one bit judged given the situation. Highly recommended!

Very professional customer service & the collection center was very nice and test was very affordable with a payment plan.

Affordable and rapid

Mix up over delivery addresses but on the whole very good service, sadly I was not the father

Excellent

They were very helpful in answering my questions and getting my test set up quickly and on a Saturday no less! Results were available in three days (two business days). I would definitely recommend DDC.

We are very pleased with DDC. We had a DNA paternity test done and they were very thorough in the collection, and timely in the results. Would definitely recommend them!

we have used DDC twice; was wondering why child’s DNA could not be used for testing potential dads? And why we are charged a large price on a 2nd time DNA. We got the results so won’t need a 3rd DNA. Timely, Costly, Positive, Professional

Good customer service, rang back promptly when requested a call. Test was done very fast, results were in first thing in the morning by email , and recived by post 2 working days after

I posted my forms of on the Friday and had my results by the Wednesday. Simple quick and easy would definitely recommend.

Trustful and discrete service and didn’t keep me waiting. Thankyou for putting my mind as rest DDC

Went good n fast results…

while trying to find out who my father was I found ddc were very helpful thanks

Couldn’t be any happier with the service I received. My ex denied our daughter very early on in my pregnancy because we broke up and his family believed him so needed a DNA. So glad I went with DDC they’re amazing the staff are extremely helpful and very fast results. Thank you very much DDC. 5 stars all the way

Hello, my husband was a customer first through Identigene. Then he became a customer through DDC. I’m just going to make a long novel short lol My husband was accused of fathering a child that turned out not to be his biologically. There was soooo much unnecessary drama for the first 3 years of her life. It was also hell on earth between both parties, my husband and I and the child’s mother and her family. Well, I eventually got fed up and I gave my husband a choice either by saving our marriage by taking a dna test or he could’ve stayed with the misery with the “baby momma” drama! Well, he chose to take a dna test to save our marriage. Back in 2010, I bought an Identigene DNA Paternity Test kit from a Walgreens. Then, a few days later we got the dna samples from both my husband and the child. We sent them off through mail and received our results about a week later. We made copies of the dna test results and gave one to the child’s mother. She didn’t accept those results because the kit was store bought and she didn’t believe those results. Everything had to go through the court’s to clear my husband’s name. Of course, he won the case because the child’s mother never showed up to state her case neither did she bother to re take another dna paternity test through the court’s. That was her chance to prove us wrong. My husband won in court, case closed. His name was removed off of the child’s birth certificate and everything concerning her name. Now, here it is 2017. The mother asked permission to re take another dna paternity test through the lab because she was just so sure that my husband fathered her daughter. So, we gave her the okay. Last week Wednesday, they went to the lab and redid the dna paternity test through DDC this time. Earlier today, my husband received his hard copy of the dna test results. He was Excluded as the child’s biological Father. That means, Identigene was RIGHT all along. The mother claimed that we tampered with the samples we sent to the lab back in 2010. She actually insinuated that I probably swabbed my mouth instead of the child (her daughter) That was not true! That was such an insult to me! We followed the instructions on the Identigene dna paternity test kit. Truth be told, Identigene saved my/our marriage because that was a bit TOO much drama for me to bear. But, God is good and He took care of it all. Nonetheless, the child’s mother eventually apologised to both me and my husband. That was real nice of her to do and it took strength. We accepted her apology because that was the right thing to do! And that’s also what God requires of us. I personally want to thank both Identigene and DDC Dna Paternity Testing for helping us throughout the years. You all made it possible. It’s quick and easy if you follow directions and it’s affordable. We are ALL happy thing’s turned out the way they did because we were long over the back and forth baby momma drama! And again, with God’s grace and mercy, you all saved my marriage so, that’s a PLUS! I also have a friend who went through something similar. She bought Identigene Paternity Test kit for her boyfriend and the child he was caring for. He also turned out to be excluded as the child’s biological Father. She was also VERY grateful. A few other’s asked me about Identigene and I gave them my opinion! Identigene is thee BEST! NO MORE DRAMA!!! So, Thank you! Thank you! Thank you! You ALL made it possible! Be FOREVER blessed!!!

Overall great, however, I never received an email to say the samples had ‘arrived’ in the lab. Otherwise very pleased.

Will use again.

Customer service was supreme! Results were timely.

due to DDCs brilliant DNA testing team i am able to sleep better at night its been very helpful.. i’d recommend them to all that need these types of services
kind regards..

After a year of uncertainty it was a relief to have everything confirmed about paternity of our granddaughter- DDC provided a fast & efficient service & everything about the process was easy.

Had a paternity test done and got the results super quick and discreetly too. Would recommend

I found the service to be quick efficient and easy to follow instructions I have recommended it to some friends

The gentleman that signed me up was very friendly. I found out later I could have spent have the cost so wasn’t too happy about that. Also it took longer to get results back then I was told. Lastly, I wasn’t told how I needed to get the results. I was told they would be emailed to me which wasn’t the case. Not a very smooth process but people were nice

Turns out it was very positive. 99.9999999 percent positive!

Thanks DDC so much cause of this company I found out I had a son!

It has been nothing short of great. A 67 year old man adopted at age 10 months in Germany is now becoming acquainted with his 87 year old father.

Simply overjoyed at the result and can't thank DDC enough!

I thank y’all for a timely result

My whole life I was told that someone was my dad. I never knew for sure and never wanted to find out in fear of hurting my family. I am so happy that I now have my answer. The results were quick and accurate. Customer service was great. He is not my father and in my case was a relief to finally know for sure.

Thanks DDC yes I had a positive experience and appreciated the service. The test gave me the answer I was looking for to move forward in life with my daughter and now her father.

The test was very straight forward, easy to complete. The results did not take for ever, two days…yes two days. Great job.

THANKS FOR HELPING ME TO GET PEACE OF MIND FOR THE REST OF MY LIFE.

I had 3 tests done through this company, 2 self-collection and 1 legal binding test at a lab, and the overall experience was positive, painless, and quality. From ordering the kits, to getting result back, I’m thoroughly impressed!

Thanks DDC for getting the results back so quickly ! Amazing

Thanks ddc I needed peace of mind for once

“Quick results
And very essy process
Thanks DDC!”

I liked the process that took place with this agency

I’m in a custody battle with my child’s mother she keeps saying that I am not the father and because of DDC and the other 4 test I done I now know the she wasn’t telling the truth and I am her father….thanks DDC

Great

awesome

I loved the customer service! Called in December to inquire on noninvasive testing but the price was a bit out of my league, when I gave birth they still had all my information on file the test took about a week to return back to their lab but testing was prompt. Overall I don’t think I could have had a better experience.

Love it… discreet with fast results!

Thanks DDC for the quick turn around. I appreciate it.

Five star service from DDC, the lady I spoke with during the testing was amazingly patient and kind, I highly recommend them as an organisation

Great service, thank you.

Truly appreciate the service they offered….

Simple, fast and private. Would make an effort on improving/maintaining privacy

Friendly staff and fast and outstanding service. Thank you.

Thanks DDC! Michelle walked me through it.

Impeccable paternity service

I’m soooo happy with the quick results..only took 5 days from when we tested. Thank you DDC!

I recently used DDC to confirm a paternity test and they were amazing! Friendly and helpful customer support reps every time I called. My only comment would be that they do not work 24/7, which was unclear when I signed up. Expedited 24hr results doesn’t count if your sample arrives on a Friday. Other than that, I highly recommend!!

I got my results. DDC made it very easy. It was very worthwhile for me. I would recommend them any time.

Wasn’t sure how long it would take for the results to go online

This is my 3rd time using their service & I’ve also recommended to 3 individuals

The process was very easy. The results were delivered as stated. I will recommend to others.

Thank you.

Thank you Diagnostics Center for conducting our test so speedily AND for delivering the result we were hoping for

The different tests are not clearly stated, I paid 300 pounds for an at home test, and wasn’t told that it was only a “peace of mind” test. I. Ordered a legal paternity test, was on hold 4 different times with the appointment line for 20 minutes to see half hour and yet still didn’t reach any one.

Thank you DDC for your prompt paternity testing.

An adult man claimed to be my husband’s son, but the alleged son never turned in the dna samples; he is no where to be found. After two months of waiting for the samples, we cancelled the testing. DDC was understanding and refunded our money. I am sure that if the alleged son turned in his samples, we would have found out the truth. Perhaps we have.

Such caring people, I’m truly grateful to them

Everyone who assisted me during this process was kind, professional, and compassionate. All of my questions were answered, and we received our results quickly. At first I was apprehensive about having this testing done, but I’m very glad that we chose to go with DDC.

I was please by how easy and simple this process was. The representative I spoke with on the phone was knowledgeable and helpful.

DNA staff was so helpful in making this decision to go through with the testing so easy. I would definitely recommend this company to my family and friends .

I give the DDC 5 ******the results were available very fast. I called in for information and the nice young lady that answered was very helpful and walked me through the process as I was ver nervous.. Thank you DDC

DDC helped me to schedule the DNA sample as well as process and revive the results within a 3 day period. This is exactly what I was looking for, fast and simple. The woman I spoke to on the phone who helped set everything up was probably the nicest and most professional telephone service rep I have ever spoken with for anything, she was 10/10.

It was easy to set up the test time and place and I got my results by e-mail in a short time. This worked out well for me. Thank you

It was fast and very efficient.

I use this company 7 times. They’re very helpful and nice. Results come back in 3days

I loved using DDC, their teams are great.

So happy with the quick, timely results. Thank you

Can’t thank the team enough

Website states next day results when they receive the sample after the 7-10 business days , this was not the case it took a few extra days and the day I was told the results would be ready they weren’t. So they are not as quick as one would think.

Thank you DDC so much for the opportunity to privately investigate my case!

DDC shipping and results were very fast! From the time I ordered the kit to the time I received results was about one week.

Happy to have results quickly. They made the collection process so much easier than any other lab offering this test. I didn’t realize I needed to call to get online access or that an email would be sent when my results were ready but it was taken care of with one phone call. Also, (and this is my fault for not paying attention) financing costs extra. Just something to be aware of for anyone considering.

ALL the experiences were FIRST class ! !.

this is my first experience in that test, i did not believe we can do that test.but, i am happy for that result we did a great job to put peace in your mind no more stress.life continue.

Lied about two days it took a week,an took more money than agreed, called for money back,no stars,lie lie lie lie

I received an email from DDC asking me to call them, I did have trouble trying to call as I was put straight through to answer phone telling me to stay on hold, as I waited on hold for 10 minutes with no reply I tried again later for the same thing to happen at a cost to me of over £20 so as you can imagine I was not too pleased

Very good service. Friendly customer service. Testing completed in a timely manner and results sent immediately. Overall very good experience.

Excellent

I received excellent customer service from DDC. The results were prompt and they even offer a military discount. If the need ever arises I will not hesitate to use their services again.

It was very quick and more private. No one could know I did the test. It took only 3 days and I got the results!!!
I would recommend their services to anyone who want to know the truth about their children.

Had the best smooth experience.

This test is amazing! Super fast to get results!

The process wasn’t that long only problem we had was logging in to the site to see results

Easy to complete and fast results

Very friendly staff helped me get the answers I needed. Great company.

This was my first time. I had hoped for accurate results . I’ve been adopted for 26 years and I finally found my biological family. I am pleased with the results I received and it confirmed who is related to me.

Awesome trouble free testing proof is in the pudding

I was able to get the results in record time. The people were informative and very polite.

i had paid for express next day delivery of the kit, and it states that it was billed and on one day but I did not receive it until 3 days later. Secondly I received two separate e-mails both stating that the office received my sample kit. The first is time stamped and dated nov.09,2016 @5:13 am , this one said rest would be ready after 6:pm est on nov.09. The other email was time and date stamped with nov. 09 2016 @10:46pm, this one stated the same message but the results should be available at 6pm est on nov.10. I was billed and paid for express testing (24) so I’m confused as to when this company actually received my sample kit and did they indeed fullfill their end of the agreement. If they find that mistakes were made, they should be honorable an refund the portion or portions of the agreement that refer to time constraints . I’m submitting this on a good faith bases

I was very pleased with the pricing of my test. It didnt take long for results to come back which is another thing I was pleased with. When I called every worker I spoke with was well mannered and helpful. I would suggest DDC to anyone who need to use this type of service. Thank you all for your hard work.

DDC made this whole process quick and painless. The kit was self explanatory-very easy to understand and use. They kept us updated on the timeframe of when they received our samples and when we would have results and they were extremely accurate with that time frame. All in all it was a great, smooth experience.

quick and prompt service, thanks!

very good experience, helpful

Tough process to go through but DDC made it easier and I got the answer I was hoping for

DDC have excellent phone support and you need that when you go through a paternity testing process

We sang and danced all day with the news thank you!!

A friend recommended and they were helpful throughout

Got the result after two days when we thought we’d have to wait three!

Very helpful team and we got the result we were hoping for

DDC provided a smooth process for my son and I

My boy is mine and the diagnostics center proved it once and for all :)

Entire experience was painful but made a little easier by DNA diagnostics

Five out of five for hand-holding and speedy test results

Overjoyed!!! Thanks DDC

Excellent service; prompt delivery of the kit and results returned within the week. Excellent support and communication throughout process.

Can’t speak highly enough about the DDC team. Professional and quick

Everything I was hoping for when I commissioned the DNA test. My heartfelt thanks to DNA diagnostics center

Absolutely excellent in every way. Answered every wuestion

My father was recently asked to take a paternity test to prove he’s the biological father of my little brother. DDC did eveyrthing they could to help him and my brother take the test and now we have the results we hoped for.

An emotional experience.I’m glad I chose DDC

DNA Diagnostics Centre offered an outstanding service to us. they were the intermediary we needed and I got the result I wanted

First class service.

Thankyou so much. Our experience using your firm was excellent. The results were exactly what we wanted. There was a mix up with were the,results were meant to go. But you put it right.I hope I never need to use the service again. But I have already passed on your,site to others who need it. Thankyou again.

Excellent DNA and results I was hoping for! Fast delivery, quick results and great help and so polite everytime I phoned the main office! Brilliant! Thankyou for makin this uncomfortable experience as comfortable as it could have been! 5stars

Easy to use very helpful over the phone with queries and fast results

Excellent sevice, paternity now proved thanks to DDC.

I have ordered a free DDC kit for a paternity test with my 2 children and never received it. Unfortunately they only come to visit me once in a while. I have ordered a second kit that would be delivered at work this time. It did not arrive either. Now I have to wait for 2 months before getting a chance to see them again!!
Do they only send the kits to the clients that pay upfront?? They could have just told me, I would have paid. I won’t order at this lab anymore.

Had testing done easy steps to follow very nice people to deal with

Great confidential service.Thanks.

excellent company, professional, speedy, and accurate, highly recommended.

Thank you so much for the quick response and the result that I already knew in my heart…One happy daddy.

Very pleased with the service, results were back within 4 days, staff are lovely.

Very professional!

I am very satisfied with the service I revieved it was reliable confidential and easy to understand the results and a pleased with how quick I got my result

Good and quick service

Good communication and speedy service

I did DNA test with this company and was very happy with the professional service that I experienced. The whole process was explained fully over the phone and when the kit arrived it was easy to do. After I sent the kit back I became anxious and called them and the lady was very understanding. I received my results back in 4 days. Job well done. Thanks again.

I recently used DDC to establish the parenthood of my son. I was very nervous but the lady on the phone was very understanding and talked me through the process, making me feel very comfortable with the process.

I received the test kit within the specified timescale, the instructions were clear and the test samples were collected with no problems.

I sent the kit back and received the test results within the period of time specified. Again, the lady on the end of the phone explained the whole thing to me in a professional and unpatronising manner.

I want to say thank you to DDC for giving me and my son peace of mind. I would recommend you to anyone.

always polite and helpful.

Thank god for DDC, worth every penny

The staff were very professional and assisted me throughout the process. They were very helpful and always available if I needed help or guidance with the test. (I did call them quite a few times!). They explained the process very clearly. I was naturally worried and the staff put me at ease. The kit was delivered promptly and the results were readily available. I would highly recommend using DNA Diagnostics Center, they don’t just supply a test they supply a kind service too.